Santa at Mount Stewart 2019

Enjoy the Santa Experience at Mount Stewart

We are delighted to announce the return or our annual Christmas experience. Come and visit Mr and Mrs Claus in the wonderful setting of Mount Stewart House before setting off on the Penguin Trail around the lake. Tickets now Sold Out.

A warm welcome awaits you at Mount Stewart this festive season. Our house staff are excited to greet you and ensure you are toasty warm before you venture into the big house. After searching for some missing Christmas stockings, a visit with Nanny and a spot of biscuit decorating, you will settle down by the fire for refreshments and a story and visit with Santa and Mrs Claus.

General Information

• Please check in at Mount Stewart reception at least 10 minutes before your booking time with your ticket or email confirmation.
• Entry to the House will be granted 5 minutes before your booking time.
• Latecomers may not be granted access. Please contact Reception if you expect you are going to be delayed: 028 4278 8387.
• Wrap up warm for your walk to the front of house and the Penguin Trail.
• Stiletto heels are not permitted in the house for conservation reasons.
• Photography without flash is welcome.
• Buggies, baby seats and large bags are not permitted in the house but will be stored securely.
• Children with accessibility requirements are entitled to ONE free personal assistant ticket. Please contact
• All children must be accompanied by a paying adult.
• This event is bookable online or through the Box Office.
• Please note that this experience will last approximately an hour and is recommended for children aged 2 years and over.
• The maximum number of people per booking is 12 people, with a minimum of 1 adult per 3 children. If more tickets are required, more than one slot should be booked.
• National Trust members must buy tickets. And there is no discount for National Trust members
• Non ticket holders will not be admitted to the experience.
• If your booking if for less than 12 people you may be joined by other families.
• Babies under 1 go free unless you would like them to receive a gift where full price Child Ticket must be purchased.
• Price includes a visit with Santa and Mrs Claus, a gift (if a full price child ticket has been purchased) and refreshments for both adults and children.
• The Penguin Trail can be completed on the day of your visit but, as it gets dark in early afternoon, ticket holders are free to return on another day to complete trail.
• Please note that bookings cannot be made at Mount Stewart.
• Bookings are non-transferable and non-refundable.
• Assistance Dogs only welcome.
• Please note, there is no cash machine at Mount Stewart.

Ticket Collection
• Tickets cannot be collected from Mount Stewart.
• Tickets will be sent via email.
• Please check spam/junk folder if you do not receive confirmation shortly after booking.
Family Tickets
• Family slots of up to 12 people can be booked for £170 dependent on availability.
• Please note that this number cannot be exceeded due to conservation reasons.
Child Tickets
• Children must be accompanied by an adult with a minimum of 1 adult per 3 children.
Max Number of Tickets per Transaction
• The maximum number of tickets available per slot is 12.
• There is no limit to the number of slots that can be purchased.
Min Number of Tickets per Transaction
• The minimum number of tickets is 2 - 1 adult and 1 child.
Cancellation and Refund Policy
• We regret that we cannot exchange, refund or transfer tickets unless the event in question has been cancelled or rescheduled.


• This is primarily an indoor event using various rooms in the house including upstairs.
• The Snowman Trail is outdoors around the pleasure grounds and lake.
Event Facilities
• Toilets are available in the reception and courtyard.
• There are additional toilets on arrival in the car park.
• The Tea Room will open at 10am and close at 5pm on weekends and 4pm during the week.
• Accessible parking on site. Accessible facilities are available in the main reception, courtyard and car park.
• The house has a lift which can be used.
Directions by Road
• Newtownards to Portaferry Road, A20, 15 miles south-east of
• Belfast on Portaferry Road towards Greyabbey.
• Mount Stewart is clearly signposted.
• Please follow the brown tourist signage.
Directions by Train
• Closest Train station would be Bangor.
• Transfer by bus or taxi would then be required.
Directions by Bus
• Please use service 9/10 Belfast to Portaferry, alight at gates.
• See Translink NI website for bus departure and arrival times:
Car Parking
• The car park is clearly signposted from the main gates.
• Parking is free of charge and there are designated disabled car parking spaces available close to the house and gardens.
Coach / Minibus Parking
• There is coach parking available in the main car park and this is signposted from the main entrance.
• Seating will be provided in the Still Room, Nursery and in Santa's Sitting Room.
• Buggies, baby seats and large bags are not permitted in the house but will be stored securely.

What should be worn to the Event?

• Please note that for conservation reasons, stiletto heels are not permitted in the house.
• Heel covers will be provided if deemed necessary.
• The Penguin Trail is outdoors so please wrap up warm.

What refreshments are available?

• Refreshments will be provided to all ticketholders as part of the experience.
• The Tea-room will be closing at 5pm each weekend and at 4pm each week day.

How suitable is the event for children?
• This event is suitable for children of all ages but some elements may be unsuitable for those under 2.
• Children must be accompanied by a paying adult.
• Minimum of 1 adult to every 3 children.

Times Gates Open / Close
• The gates open at 10am each day and will remain open to 6pm each evening.
• Reception will close at 4pm during the week and at 5pm at weekends.

Upcoming events

Timed entry to Mount Stewart (29 June - 5 July)

Sat 04 Jul 2020
Book your timed entry to visit Mount Stewart.

Timed entry to Mount Stewart (6 July - 12 July)

Mon 06 Jul 2020
Book your timed entry to visit Mount Stewart.