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Gift card frequently asked questions

A gift card with a selection of presentation sleeves
A National Trust gift card is the perfect gift | © National Trust

National Trust gift cards are a perfect gift for friends and loved ones. From relaxing in a holiday cottage, to enjoying a spot of lunch or a shopping trip, there are many ways for them to get the most out of their gift card. Read the FAQs about gift cards and the terms and conditions.

Buying a gift card

Using your gift card

Gift card balance

Gift card terms and conditions

A shelving unit displaying a range of National Trust retail items.

Discover our shop

Your support enables us to care for the nature, beauty and history that surrounds us. Thank you for helping us look after these places for everyone, for ever.

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Buy a gift card 

The perfect gifts for family and loved ones to help explore over 500 places, relax in a holiday cottage or at a Lake District campsite, enjoy a spot of lunch or a shopping trip.

A gift card with a presentation sleeve decorated with an illustrated autumnal scene

Browsing and ordering from the online shop 

Whether you're treating yourself or someone else, the online shop makes it easy for you to find something special.

Books and soft toys for children from the A/W 2025 range

Online shop terms and conditions 

These are the online shop website terms and conditions.

A yellow water bottle, pair of binoculars and an open book showing an autumnal scene all displayed on a blue picnic rug, surrounded by autumnal leaves on the ground

Online shop delivery and returns 

All the information you need about delivery and returns to the National Trust online shop.

A cream cushion with burnt orange and sage green embroidered floral accents from the 2025 autumn/winter collection