Visiting Trelissick: what you need to know before you come

In this article:

• Booking your visit
• Changing your booking
• Arriving by car and parking
• Staying safe
• What's open?
• What's closed?
• Bringing your dog
• Accessibility

Changing your booking

If your plans change and you can’t make your timeslot, you can easily change or cancel your booking. We really appreciate you doing this as soon as possible so the tickets can be made available for other visitors. 

If you’re a member, the option to cancel or change your booking can be found in your confirmation email by selecting ‘view and manage your order online' underneath your order summary. 

For non-members, please ring us on 0344 249 1895 to discuss changing your booking.

Arrival by car and parking

Access to Trelissick is via standard entrance and the car park is open from dawn to dusk. In order to ensure the continued safety of our visitors, staff and volunteers the booking system is in place for visiting Trelissick between 10am and 4pm.

Once you reach the car park a member of team will greet you from a distance. Please have your ticket ready and state the name used to book. They will then direct you to available spaces for you to park in. 

In order to maintain social distancing, please arrive within your timeslot. Sadly, if you're more than 10 minutes late, we may not be able to guarantee you entry. Your entry will be at the discretion of the property staff and will be based on visitor numbers and the ability to maintain social distancing.

Campervans that are used for transport are welcome but are not permitted to stay overnight. At this time we’re unable to welcome caravans and coaches.

Staying Safe

To help keep everyone safe, please follow social distancing and government guidance when you visit. And look out for signs while you’re here which will explain any changes to how you can access different parts of the site.

If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus and have been notified to self-isolate, please don’t visit.

In line with government guidelines you'll be required to wear a face covering in the indoor areas. Please bring one with you.

What's open?

• The countryside
• The garden
• The toilets are open and are sanitised regularly through the day
• The cafe is open with outdoor seating
• The shop and plant sales
• The second-hand bookshop
• The Cornwall Crafts gallery

What's closed?

• The National Trust gallery upstairs is closed permanently.
• The house remains closed.

Bringing a dog?

Dogs are welcome on leads in the countryside, assistance dogs only in the garden. 

Please keep your dog on a lead when around the car park, main property and in the parkland. Dogs need to be kept under effective control on the beach and woodland walks.

Accessibility

There are wheelchair accessible paths through the garden. Please check with staff on arrival if you have any concerns. There is plenty of seating along the route to offer you a place to rest along the way. 

We hope that you have a very enjoyable visit.