Accessibility at Anglesey Abbey

Exploring the gardens

• You can hire all-terrain mobility scooters, wheelchairs and a mountain trike at Anglesey Abbey. This is a popular service so booking is highly recommended; please email angleseyabbey@nationaltrust.org.uk or call us on 01223 810080 at least 24 to 48 hours in advance. 
• We provide a shuttle service from the visitor centre to the house and vice versa. You can request the shuttle by speaking to a member of staff at the visitor centre, front door of the house or at the Garden Office Café. Please note that the shuttle service runs subject to staff and volunteer availability until one hour before closing time.
• You can explore the gardens at Anglesey Abbey on a mixture of hard-standing paths, bark-chipped paths and grassy lawns. The two main routes around Anglesey Abbey are marked on the accessibility map. 
• The Winter Garden route is the best route for mobility scooters and wheelchair users. The route is nearly all on hard standing paths, but please be aware that there are a couple of steep slopes and a small dirt track section. 
• There are multiple benches located around the gardens on the main routes as well as wheelchair-friendly picnic benches in The Orchard and seating with arm rests in the Pinetum. 
• Visitors can connect to free National Trust wifi in the visitor centre but phone reception is extremely limited around the gardens. 

Exploring the house

• The main step-free access to the house is via a ramp into the Living Room. Please ask for assistance at the front door of the house or ring the bell if you need the ramp. 
• There are two further entrances to the ground floor from the rear right side of the house into the Tapestry Hall via a small protable ramp and a step-free entrance from the Courtyard at the back of the house into the Domestic Wing. Please see the AccessAble guide for more details and measurements. 
• Unfortunately, we do not have a lift or step-free access to the first floor of the house at Anglesey Abbey. However, we do have large print and braille room guides available as well as a photo book, and our friendly, knowledgeable house experience volunteers are always on hand to answer your questions. 
• Please note that powered mobility vehicles are not permitted inside the house, only wheelchairs.

• There are two wheelchairs available to borrow from the house for people to use or transfer into if using a powered mobility scooter.

• There are no flashing lights in the house but there are some low-light areas with spotlights in use in places.
• There is no wifi or phone signal available in the house.

Facilities at Anglesey Abbey

• Accessible toilets and baby changing facilities both in the visitor centre and the toilet block by the house. 
• You can hire all-terrain mobility scooters, wheelchairs and a mountain trike at Anglesey Abbey. This is a popular service so booking is highly recommended; please email angleseyabbey@nationaltrust.org.uk or call us on 01223 810080 at least 24 to 48 hours in advance. 
• In Redwoods Restaurant, there are drinking straws, takeaway cups, two handled cups and easy-grip cutlery available to use. The till counter is just over 85cm high with a tray rail and there is a portable card machine available for payment.
• There is play equipment and seating in the Woodland Play Area but it must be noted that there are no toilets and it takes 15 to 20 minutes to get there from the visitor centre. The Woodland Play Area and Den Building Area are accessed via bark-chipped paths and compact earth.

Other useful resources

• There is a sensory borrow box including fidget toys, noise-cancelling headphones and magnifying glasses in the visitor centre. 
• We have seasonal spotter sheets available to pick up from the visitor centre. 
• Induction loops are available at all till points in the visitor centre and in the Garden Office Café.
• For all other accessibility enquiries, please email us at angleseyabbey@nationaltrust.org.uk or call us on 01223 810080. We'd love to work with you to ensure you are able to have the best possible experience when visiting Anglesey Abbey.