What to expect on your visit to Basildon Park

Front of the mansion at Basildon Park during winter — West front of Basildon Park, Berkshire

We want to make it as easy as possible for you to visit Basildon Park and enjoy the gardens and nature we’ve all missed. To ensure the safety of our visitors, staff, volunteers and local communities, we’ve reduced the number of people we can welcome at one time and have introduced a booking system.

Visitors walking through a garden in spring

Visiting this spring

In England and Northern Ireland, our gardens, parks and countryside remain open for local people to exercise. Shops, houses and other indoor areas are closed, and cafés are takeaway only. The safety of our staff, volunteers and visitors from the nearby community remains our priority and we urge you to book your visits in advance and stay local. All places in Wales are currently closed. Please check the property webpage before you travel.

We've put together some top tips to help you plan your day:

How to book

We recommend that all visitors book a ticket in advance, including members. Booking is essential on weekends, bank holidays and school holidays. Where space is available on weekdays, pre-booking may not always be necessary, however if you do not book we cannot guarantee admission.

Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
You’ll need to choose a 30-minute arrival time for the day you want to visit.
The timeslot is for your arrival time only
Tickets are for your use only and are not available for resale
We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
Please bring your membership card with you.

Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot.

Please book ahead before visiting

The parkland, garden, kiosk and some toilets at Basildon Park are open. We've introduced advanced booking to keep everyone safe and maintain social distancing. To avoid disappointment please book in advance, especially at busier times such as weekends and bank holidays. However, where space is available on weekdays, pre-booking may not always be necessary.

Book now

Parking and arrival

When you arrive, please head to Vistor Reception with your tickets and membership card to hand. Please arrive within your 30-minute timeslot. If you’re more than 10 minutes late for your arrival slot then entry will be at the discretion of the property team. Once you arrive on site, you can stay as long as you like until we close at 4pm.

Please wear a face covering when you interact with staff or use the facilities.

View across the parkland of the autumn sunshine on the house — Autumn sunshine on the house, Basildon Park, Berkshire

Staying safe

We’ve reduced the number of people we can welcome to ensure the safety of our visitors, staff and volunteers. To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site. A map of the estate will be available to take a picture of when you arrive, and the walks around the estate are signposted.

Family enjoying the parkland at Basildon Park

Parkland walks map of Basildon Park

Download the parkland walking map of Basildon Park before your visit and plan your day ahead.

What’s open?

Gardens and parkland: Mon - Sun 10am – 4pm (last entry at 3pm, gates locked at 4pm)

Kiosk: Mon - Sun 10am - 3.30pm

Toilets and baby changing facilities are available in the Stableyard only.

We're sorry but the mansion, main tea-room, second hand bookshop, ‘At Home with Art’ and ‘India & Me: A Journey’ remain closed for now.

Please note that we are currently unable to use our visitor buggy and there are no wheelchairs available to loan at the moment.

Eating at Basildon Park

Get your visit to Basildon Park off to a great start with homemade treats, warming light meals and drinks available.

Access

There is designated mobility parking, 20 yards from the stableyard and 400 yards to the gardens. Please note we are currently unable to use our visitor buggy.

There is an adapted toilet in the stableyard and baby changing facilities. Full access information is available on the front page of our website under 'Facilties and Access'.

Cancellations

If you are no longer able to visit, please cancel your booking so that the tickets can be made available to other potential visitors.

Can't make it? How to cancel your ticket

If you've booked a ticket but can no longer make your slot, we'd really appreciate it if you can cancel your ticket. It takes just a couple of clicks, and means someone else can visit in your place.

Notes on your visit

Please take your litter home with you. This helps us keep everyone safe.
Dogs are welcome on short leads throughout the gardens, parkland and woodland.
There will be no first aid cover from staff during your visit. If you require assistance, please let a member of staff know so they can coordinate an emergency response.
No barbeques are permitted on site.

We’re really looking forward to welcoming you back. We’ve worked hard to reopen our places, and we want to keep them open. But we’re all in this together and we need your help to enable us to keep places open safely. If you’re showing any of the symptoms of coronavirus, or if you’ve been in contact with anyone that has the virus in the last 14 days, please don’t visit.