What to expect on your visit to Basildon Park
We want to make it as easy as possible for you to visit Basildon Park and enjoy the gardens and nature we’ve all missed. To ensure the safety of our visitors, staff, volunteers and local communities, we’ve reduced the number of people we can welcome at one time and have introduced a booking system.
We've put together some top tips to help you plan your day:
How to book
We recommend that all visitors book a ticket in advance, including members. Booking is essential on weekends, bank holidays and school holidays. Where space is available on weekdays, pre-booking may not always be necessary, however if you do not book we cannot guarantee admission.
- Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
- You’ll need to choose a 30-minute arrival time for the day you want to visit.
- The timeslot is for your arrival time only
- Tickets are for your use only and are not available for resale
- We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
- Please bring your membership card with you.
Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot.
Parking and arrival
When you arrive, please head to Vistor Reception with your tickets and membership card to hand. Please arrive within your 30-minute timeslot. If you’re more than 10 minutes late for your arrival slot then entry will be at the discretion of the property team. Once you arrive on site, you can stay as long as you like until we close at 4pm.
Please wear a face covering when you interact with staff or use the facilities.
We’ve reduced the number of people we can welcome to ensure the safety of our visitors, staff and volunteers. To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site. A map of the estate will be available to take a picture of when you arrive, and the walks around the estate are signposted.
Gardens and parkland: Mon - Sun 10am – 4pm (last entry at 3pm, gates locked at 4pm)
Kiosk: Mon - Sun 10am - 3.30pm
Toilets and baby changing facilities are available in the Stableyard only.
We're sorry but the mansion, main tea-room, second hand bookshop, ‘At Home with Art’ and ‘India & Me: A Journey’ remain closed for now.
Please note that we are currently unable to use our visitor buggy and there are no wheelchairs available to loan at the moment.
There is designated mobility parking, 20 yards from the stableyard and 400 yards to the gardens. Please note we are currently unable to use our visitor buggy.
There is an adapted toilet in the stableyard and baby changing facilities. Full access information is available on the front page of our website under 'Facilties and Access'.
If you are no longer able to visit, please cancel your booking so that the tickets can be made available to other potential visitors.
Notes on your visit
- Please take your litter home with you. This helps us keep everyone safe.
- Dogs are welcome on short leads throughout the gardens, parkland and woodland.
- There will be no first aid cover from staff during your visit. If you require assistance, please let a member of staff know so they can coordinate an emergency response.
- No barbeques are permitted on site.
We’re really looking forward to welcoming you back. We’ve worked hard to reopen our places, and we want to keep them open. But we’re all in this together and we need your help to enable us to keep places open safely. If you’re showing any of the symptoms of coronavirus, or if you’ve been in contact with anyone that has the virus in the last 14 days, please don’t visit.