Visiting Castle Drogo: What you need to know
We’re looking forward to welcoming you to Castle Drogo. The castle, gardens, estate, visitor Centre, shop and café are open. Here’s some information about what to expect when you visit. Things may seem a little different as we have measures in place to enable us to open safely. Please follow government guidance on social distancing and look out for signs to help you find your way around safely.
What is open?
The castle, chapel, estate, garden, car park, cafe, shop, 2nd hand bookshop and toilets are open. We recommend you prebook your ticket at busy times, to guarantee your visit. If we have capacity on the day, we will take walk ins.
Once in the garden there is no designated route to follow, but we do have a one-way system to enter and exit the garden.
The castle will have a one-way system in place. Please be aware the route through the castle includes stairs throughout including at the exit.
Do I need to book?
We recommend you pre book tickets for the garden. Walk-ins will be accepted if there is capacity on the day. Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay for parking. To book head to What's on.
Arriving at Castle Drogo by car
If you are arriving at Castle Drogo by car, we ask that visitors who have booked tickets park on the left-hand side of the car park. Follow the green signs directing you to the overflow. If you have not booked there is still space to the right-hand side of the car park. Please note, it is not possible to book a parking space. There is also designated accessible parking available.
Staying safe at Castle Drogo
To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site.
If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.
Bringing your dog?
Dogs are welcome at Castle Drogo on the estate and around the grounds. Dogs are not permitted in the formal garden, castle, or café. Take a look at our visiting Castle Drogo with your dog article, for full details.
Most of the garden route follows hard-standing paths, but there are steep slopes and narrow paths in places. There are benches throughout the garden to offer you places to rest along the way. See the access statement for more information on access at Castle Drogo.
The buggy will be aviable for a shuttle service to and from the castle from the 17th May. We are sorry but we are unable to offer tramper (off road mobility scooter) at this time. We are working hard to get this services available soon.
If you have accessibility question or need advice on routes around the garden or estate please talk to a member of staff on your arrival.
If bringing a pushchair with you, please be aware that it is not possible to take them through the house. We do have a covered pushchair park to the side of the castle. However, this is a tent and not a secure location so please do not leave any valuables there.
Booking your tickets
How to book a ticket for the garden
- Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
- You’ll need to choose a 30-minute arrival time for the day you want to visit.
- The timeslot is for your arrival time only
- Tickets are for your use only and are not available for resale
- We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot.
Changing your booking
If your plans change and you can’t make your timeslot, you can easily change or cancel your booking. We really appreciate you doing this as soon as possible so the tickets can be made available for other visitors.
If you’re a member, the option to cancel or change your booking can be found in your confirmation email by selecting ‘view and manage your order online' underneath your order summary.
For non-members, please ring us on 0344 249 1895 to discuss changing your booking.