Key information for visiting Dunwich Heath this winter
We look forward to welcoming you to Dunwich Heath! Here are some important points you need to know to help you plan your visit...
Visiting by car?
Now that we are operating on our winter hours, you do not need to book a parking space. Our car park is open daily from 10am to 4pm and locked outside of opening times. You can find details of all our opening times here
One of the team will unlock the gates at 10am. If you arrive before we open, please do not block the access road as staff and deliveries will need to get by. We are unable to open early so please be patient. Please observe speed restrictions as you drive down the access road and park your vehicle allowing yourself plenty of space.
Once you’ve parked your vehicle, please visit the Visitor Information Centre to obtain a parking ticket
Please scan your membership card at the car park machine for your free ticket
Please pay at the car park machine using coins. Please note that the machine doesn’t give change and staff are currently unable to change notes for you, so please bring the correct coins.
Pay by Phone:
You can now pay for parking by card using the ‘Pay by Phone’ facility. All the details you need can be found on the parking machine by the Visitor Information Centre, however, to save you time we recommend downloading the app and registering before you arrive. You can find out how it works here. You won’t receive a paper parking ticket but our onsite team will immediately be able to see you have paid. In addition to the app, you can also pay by calling the displayed phone number, or via the website.
Stayed too long?
Please remember that the gates are locked at 4pm. If you get locked in you will need to call the out of hours number, which is displayed at the exit point. One of the team will return to site to let you out, so please be prepared to wait.
Good to know...
When the Visitor Information Centre is open, the team will be able to answer any questions you may have, but the key points to note are:
- The main toilets are open 10am - 4pm with a self-managed 'one in, one out' access system. The toilets are cleaned before we open and in the middle of the day. Please be aware that toilets will be unavailable during cleaning.
- Please observe our signage – it is there for your safety.
- In the event that we need to close due to bad weather conditions we will put signage up to advise you.
- Campervans & motor homes please do not take up too many spaces, do not park in parallel to the cliff.
- No BBQs or fires.