We like everyone who stays at our campsite to have an enjoyable time, so we politely ask that you observe a few simple campsite rules.

Arrival times

After 2pm and before 6pm

All bookings must be made in advance.

If you have booked and circumstances beyond your control prevent you from arriving within these times, please contact the Brownsham office (01237 441976) and staff will do their best to assist.

Departure times

Please leave your pitch by 11am on your day of departure. If you wish to extend your stay, please call the office on 01237 441976 by 2pm the day before.

Parking

Cars may only be parked in the National Trust office car park in the designated area, 2 cars maximum.

Dogs/pets

Dogs are welcome on site (maximum of two per party), but please notify us at the time of booking. Keep them on a lead at all times and please clean up after your dog, promptly.

Quiet please

We ask that our visitors are considerate to their neighbours at all times, but ‘quiet please’ between 10pm and 7am.

Pitches

We don’t have fixed pitches. Where you set up for the night is your choice: up to four can sleep in the hut, and you can set up a tent anywhere sensible within the fenced area.

Toilets

Toilets in the Brownsham National Trust office are available for your use – just follow the signs.

Groups / Maximum occupancy

Any party larger than four adults and four children will be considered a group. Family and friend groups are only accepted with prior agreement but our site is not suitable for stag, hen or birthday parties.

Fires/Barbecues

For fire safety and for respect for other campers, campfires are not allowed except in the designated fire pit area, but charcoal barbecues are permitted provided they are raised off the ground.

Please be careful when cooking near tents, and no naked flames, candles, gas stoves or anything else on fire in the hut. The fire pit is by the log bench, near the earth oven – if you’d like to try this out have a word with one of the rangers.

Safety

Cooking inside tents is NOT permitted and can be lethal due to carbon monoxide poisoning. Cooking inside the hut is NOT permitted.

Smoking

Smoking is not allowed on the site.

Problems or complaints

Every reasonable care will be taken to ensure that the campsite amenities are presented to a high standard. Should you find any cause for complaint, please immediately contact one of the campsite staff, so that reasonable steps can then be taken to rectify the problem. The National Trust will not normally make any refunds in respect of complaints made after the visitor’s departure from the campsite if the visitor did not make the problem or complaint known to staff during their stay. There are comment cards in the welcome folder inside the hut for your suggestions. All complaints made after the visitor’s departure should be made in writing by post or email to:

National Trust
Heddon Valley Office,
Parracombe,
Devon EX31 4PY

Email: northdevoncamping@nationaltrust.org.uk

National Trust Members 

Due to charity commission rules there are no reductions for members at out sites, however please be assured that the money raised through the campsite will be put to good use supporting our conservation work locally – if you’re interested ask a ranger for more details of our conservation work, and feel free to get involved with one of our volunteering groups.

Small print

In addition to the site rules above we also have some terms and conditions that apply to your booking on a National Trust campsite. Please read them through below. You can also read them in the welcome folder in the hut.

Campers pitch their tent

Camping terms and conditions 

Terms and conditions which apply to all National Trust campsite bookings.