Custom House
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A bright and contemporary newly-converted cottage right at the water’s edge on Brownsea Island.
Newly converted Custom House is one in a row of cottages located in a stunning spot on Brownsea Island. Right at the water’s edge, the cottage has the sea lapping near the front door. Inside the single-storey house you’ll find a bright and modern space with contemporary furnishings.
After all the visitors go home make the most of having your very own island. Wander through woodland, explore the heathland and discover Brownsea Island’s magical lagoon.
Take a ferry to the Isle of Purbeck and discover a unique landscape with habitats ranging from dunes to sandy beaches, sheer cliffs to centuries old ruins.
Layout
Ground floor: Open-plan room with 4’6” double bed, wardrobe, sofa, armchair and table for four. Adjoining kitchen. Shower room.
Outside space
A flat, hardstanding area at the front of the cottage, next to the water, with patio furniture.
Island accessed by ferry, with steps on and off. Find more information in the Accessibility Guide. Accessibility questions? Email holiday.enquiries@nationaltrust.org.uk or call us on 0344 800 2070.
Access: The island is accessible by ferry from the Greenslade kiosk on Poole Quay. Allocated parking is close by. Further details for the parking and the ferry will be provided soon after you have made your booking. Please note these arrangements are in place until the end of September 2025. The website will be updated with the winter plans mid-September 2025.
Ferry baggage policy: Please pack efficiently and travel light, as you’ll have to carry your own bags on and off the ferry. There’s a limit to the amount of baggage that can be brought on, so that it can be safely stowed in time for departure, leaving enough space for all passengers.
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Each person can bring:
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Two small bags (small rucksack or daypack)
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One rucksack/holdall up to 45L, at no extra charge.
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Additional baggage is charged at £5 per item, payable at the ferry ticket office before boarding.
Chargeable items include rucksacks/holdalls over 45L, additional bags, bundled/tied-together bags, boxes, crates, trolleys, cool boxes and food hampers, loose items like blankets and chairs, and double buggies.
Island Facilities: Brownsea Island does not have a shop so you will need to bring food with you. There is a small café on the island, which is open during the day when the island is open from March to October, where you can buy hot food and drinks. You can check café opening times here.
Wifi: We’re pleased to provide free WiFi access at this accommodation, which is supported by BT. Please note intermittent connection problems can sometimes occur and therefore should not be relied upon.
Heating: Eco electric radiators included.
Offers: Guests will benefit from a late Sunday checkout of 4pm at this cottage.
Free entry for cottage guests into the Dorset Wildlife Trust reserve on Brownsea Island.
Utilities/Electricals: There is no washing machine at this cottage.
Bicycles: We are sorry but no bicycles are allowed on the island.
Please note: For all enquires relating to your stay including inventories, bedding and other provisions, please contact the Holidays team.
The private NT ferry service does not run on 25 & 26 December or 1 January.
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Your top three questions answered
As a charity, we are governed by regulations which mean that we are unable to offer financial or monetary rewards to our members. Read the full FAQs to find out more.
Check-in is at 4pm, unless otherwise stated in your booking confirmation. Sorry, but we won't be ready for you to arrive or drop off your things any earlier. Check-out is at 10am. Enjoy a late check-out of 4pm on Sundays. Read the full FAQs to find out more.
The standard inventory includes most things you'd need to cook or bake, some cleaning supplies to get you started and bed linen and towels, unless otherwise stated on the webpage or your booking confirmation email. Read the full inventory to find out more.
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