Custom House

Poole, Dorset

At-a-glance details

  • Sleeps 4
  • Bedrooms 2
  • Preferred changeover day Friday
  • Minimum stay 3 nights
  • Number of dogs welcome 0
  • Acorn rating 2 What's this?
  • Reference 003044

About Custom House

A bright and contemporary newly-converted cottage right at the water’s edge on Brownsea Island.

Newly converted Custom House is one a row of cottages located in a stunning spot on Brownsea Island. Right at the water’s edge, the cottage has the sea literally lapping against the front door. Inside the single-story house you’ll find a bright and modern space with contemporary furnishings. 

After all the visitors go home make the most of having your very own island. Wander through woodland, explore the heathland and discover Brownsea Island’s magical lagoon. As a guest you’re exclusively invited to Brownsea Castle where you can wine and dine in the grand Tudor fortress.  

Take a ferry to the Isle of Purbeck and discover a unique landscape with habitats ranging from dunes to sandy beaches, sheer cliffs sheer cliffs to centuries old ruins. 

Availability & book

Preferred changeover day
  • Selected dates
  • Booked
  • Unavailable
  • Changeover day

Features and facilities

  • Cot & high chair not available
  • Microwave available
  • Fridge available
  • Freezer available
  • Dishwasher available
  • Washing machine available
  • Tumble dryer available
  • Telephone not available
  • Television available
  • DVD available
  • WiFi* not available
  • Open fire / wood burner not available
  • Garden available
  • BBQ not available


Not accessible


  • Ground floor

    Living/dining room, adjoining kitchen, two bedrooms (1 double with en-suite shower room and 1 twin with en-suite shower room).        

Notes for guests

Access: If you would like a copy of the access statement for this cottage please call the team on 0344 800 2070.

Heating: Eco electric radiators included.
Parking: parking for one car on the quay on the mainland, the cottage is accessed by ferry. 
Garden; There is flat hard standing area outside the front of the cottage with a set of patio furniture.
Offers: Guests will benefit from a late Sunday checkout of 4pm at this cottage

Utilities/Electricals: The washing and tumble dryer is a combined washer dryer.

Bicycles: We are sorry but no bicycles are allowed on the island.

Please note: Normal arrival time to the island is between 2.00pm and 4.30pm boats run from Sandbanks Jetty BH13 7QJ. If arriving later than this please contact the Property Office on 01202 707744 (by 1.30pm on the day of your arrival) to arrange a boat to the island and key collection. The boat service does not run on 25, 26 Dec and 01 Jan.

During the summer season (Mar - Oct) boats also run from Poole Quay. If you wish to come to Brownsea Island from Poole Quay please call the Property Office to arrange boat passes at least 4 days in advance of your arrival. 

There is an island evening boat service to Sandbanks, full boat booking details will be given to you on arrival. The boat service does not run on 25, 26 Dec and 01 Jan.
Offers: Free entry for cottage guests into the Dorset Wildlife Trust reserve on Brownsea Island.

Cottage guests can gain access to the Castle Bar, open between 11.00-23.00 from March to October. A lunch time bar menu is available between 12.30-14.00 and must be prebooked the day before. Full details can be find in your cottage welcome folder.

Places nearby


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  • Cottage icon Cottage
  • Bunkhouse icon Bunkhouse
  • Bothy icon Bothy
  • Campsite icon Campsite
  • National Trust Place icon National Trust place to visit
  • Multiple places icon Multiple places

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About the Acorn rating

We have applied a 1-5 acorn rating to each cottage to be used only as a guide that covers location, style of interior and facilities you may be looking for. The range runs from 1 Acorn at a more basic level such as Bird How which due to its stunning yet remote location doesn’t have a caretaker through to 5 Acorns at the highest level – such as Shute Barton.

Cottage pricing is not judged on the Acorn rating alone and as all our cottages are of an individual nature we recommend that all factors are considered when making your choice.

Availability & book

Preferred changeover day
  • Selected dates
  • Booked
  • Unavailable
  • Changeover day