Visiting Moseley: What to expect for your visit

Moseley Old Hall in Spring

To ensure the safety of our visitors, staff, volunteers and local communities, we've reduced the number of people we can welcome at one time and during weekends and bank holidays it is advisable to book your visit in advance. In this article you’ll find everything you need to know about what's open and what to expect from your visit. Please remember that Moseley is a no smoking or vaping site (indoors and out) and dogs must be on a lead at all times.

The house, gardens, farmyard, meadow, woodland and tree hide are open from 17 May, Friday - Monday each week (open Monday - Sunday during school holidays). The tea room and kiosk (depending on the day or time of your visit) is open for take-away, serving hot and cold drinks, snacks, warm pasties and sausage rolls, scones, cakes and ice-cream. Our toilets and baby changing facilities are open as well as the second-hand bookshop. 

Parking and arrival

The safety of our staff, volunteers, visitors and local communities remains our priority. We urge people to follow government guidance.


Please have your tickets and membership card close to hand as you arrive. Our friendly team in our visitor reception will check your booking and your membership cards and there will be a site map and information available for you. In line with government guidelines you'll be required to wear a face covering in our indoor areas in England from 24 July. Please bring one with you.


There are designated blue badge spaces available if required. 
If you have pre-booked please arrive within your half-hour timeslot, to help maintain social distancing. If you’re more than 10 minutes late for your arrival slot then entry will be at the discretion of the property team. You’re welcome to stay as long as you like until closing time at 5pm when the car park will be locked.

At this time we’re unable to welcome caravans, large motor homes and coaches.
 

Staying safe

To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site. 

You’ll find sinks for hand washing in the available toilets, which are located within the walled gardens. You will find hand sanitiser at our welcome point, entry to the house, outside the kiosk, in our second-hand bookshop and by the tree hide.


If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.
 

Facilities

The tea room and kiosk (depending on the day & time of your visit) is open from 10am - 4:30pm, serving hot and cold drinks, cakes, bakes, ice cream and snacks including warm pasties and sausage rolls. Card payments preferred please. In line with government guidelines you'll be required to wear a face covering in our cafe and food outlets in England. Please bring one with you.

There are places to picnic in our farmyard with benches for seating, as well as benches in our walled garden. You are of course welcome to picnic anywhere in our grounds, but please leave the area as you find it and take all of your litter home.

The house is open from 11am – 4:00pm (last entry at 3:30pm) with access available to the ground and first floor. Please note on some days some rooms may be closed for safety reasons. There are a few changes we have put in place to keep everyone safe and in line with government guidelines in England we ask visitors to wear a face covering when visiting the house.

Toilets including access and baby change facilities can be found within the walled gardens. These are sanitised by our staff team throughout the day.

The tree hide and mud kitchen are open as part of your visit to Moseley. We do ask families to be considerate and mindful of others when playing and exploring. For your safety we also ask that there is only two households per level in the tree hide. Hand sanitiser is available near the tree hide.

Please don't bring any BBQs or light any fires during your visit.

How high do you dare to climb?
The tree hide in the woodland at Moseley Old Hall surrounded by autumnal trees
How high do you dare to climb?

Accessibility

All of the paths around our grounds are one level but some paths may be slightly uneven and wet underfoot. Benches are located around the site for visitors to rest as they walk.

Dogs

Dogs on leads are very welcome here at Moseley. Assistance dogs only inside buildings. Please use bins outside the Cart Shed Kiosk or behind the welcome desk in the farmyard for dog waste if you cannot take it home with you.

Bikes at Moseley

We’re sorry but standard bicycles are not permitted in the gardens regardless of the cyclist's age, to keep the grounds a safe environment. We welcome under 5s on trikes or balance bikes (no pedals), but please be aware that there are limited hard paths and that these often have a loose (gravel) surface and are not very suitable for riding on.

Moseley Old Hall from the orchard

How to book

All visitors must book a ticket in advance, including members. Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance. You can check availability and book tickets here

  • Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
  • You’ll need to choose a 30-minute arrival time for the day you want to visit.
  • The timeslot is for your arrival time only 
  • Tickets are for your use only and are not available for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.

Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot.