Visiting Moseley: What to expect for your visit

Moseley in autumn

In this article you’ll find everything you need to know about what's open and what to expect from your visit. You no longer need to pre-book your visit to us, but please follow all government guidance and signage on site during your visit. Please remember that Moseley is a no smoking or vaping site (indoors and out) and dogs must be on a lead at all times.

The house, gardens, farmyard, meadow, woodland and tree hide are open, Friday - Monday each week (open Monday - Sunday during school holidays). The tea room and kiosk (depending on the day or time of your visit) is open for take-away, serving hot and cold drinks, snacks, warm pasties and sausage rolls, scones, cakes and ice-cream. Our toilets and baby changing facilities are open as well as the second-hand bookshop. 

Update to visiting from July 19:

You no longer need to pre-book your visit to many places in England, including Moseley. For smaller properties where booking has been introduced for guided tours, or to manage visitor numbers for other reasons (such as ferry capacity), booking is still required.

Pre-booking is still required for some places in Wales and Northern Ireland so please check the property webpage before you travel.

Following government guidance, we've lifted social distancing rules and other Covid restrictions in England. The safety of our visitors, volunteers and staff remains our top priority. We'll continue to provide hand sanitiser and stick to our high standards of cleanliness, and face coverings are recommended in enclosed, crowded areas.

Different restrictions remain in place in Wales and Northern Ireland so please continue to follow the relevant guidance for the country you're visiting.

Parking and arrival

The safety of our staff, volunteers, visitors and local communities remains our priority. We urge people to follow government guidance.

Our friendly team in our visitor reception will check your membership cards or take payment and there will be a site map and information available for you.

There are designated blue badge spaces available if required. 

You’re welcome to stay as long as you like until closing time at 5pm when the car park will be locked.

At this time we’re unable to welcome caravans, large motor homes and coaches.
 

Staying safe

Look out for signs while you’re here which will explain any changes to how you can access different parts of the site. 

Face coverings are recommended in enclosed, crowded areas.

You’ll find sinks for hand washing in the available toilets, which are located within the walled gardens. You will find hand sanitiser at our welcome point, entry to the house, outside the kiosk, in our second-hand bookshop and by the tree hide.

As part of the government's NHS Track and Trace programme, you will be able to check in if you choose to.

If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.

Facilities

The tea room and kiosk (depending on the day & time of your visit) is open from 10am - 4:30pm, serving hot and cold drinks, cakes, bakes, ice cream and snacks including warm pasties and sausage rolls. Card payments preferred please. 

There are places to picnic in our farmyard with benches for seating, as well as benches in our walled garden. You are of course welcome to picnic anywhere in our grounds, but please leave the area as you find it and take all of your litter home.

The house is open from 11am – 4:00pm (last entry at 3:30pm) with access available to the ground and first floor. Please note on some days some rooms may be closed for safety reasons.

Toilets including access and baby change facilities can be found within the walled gardens. These are sanitised by our staff team throughout the day.

The tree hide and mud kitchen are open as part of your visit to Moseley. We do ask families to be considerate and mindful of others when playing and exploring. Hand sanitiser is available near the tree hide.

Please don't bring any BBQs or light any fires during your visit.

How high do you dare to climb?
The tree hide in the woodland at Moseley Old Hall surrounded by autumnal trees
How high do you dare to climb?

Accessibility

All of the paths around our grounds are one level but some paths may be slightly uneven and wet underfoot. Benches are located around the site for visitors to rest as they walk.

Dogs

Dogs on leads are very welcome here at Moseley. Assistance dogs only inside buildings. Please use bins outside the Cart Shed Kiosk or behind the welcome desk in the farmyard for dog waste if you cannot take it home with you.

Bikes at Moseley

We’re sorry but standard bicycles are not permitted in the gardens regardless of the cyclist's age, to keep the grounds a safe environment. We welcome under 5s on trikes or balance bikes (no pedals), but please be aware that there are limited hard paths and that these often have a loose (gravel) surface and are not very suitable for riding on.