Visiting Osterley: what you need to know
To keep everyone safe we've made some changes to how you visit Osterley.
Our gardens are open every day from 10.00am-5.00pm
All our pathways are open, including the play trail, however our rope swings and the Temple of Pan are currently closed. Picnics are welcome. Bikes, scooters and ball games are not allowed in the gardens, but can be used in the Parkland. Dogs are not permitted in the gardens.
Osterley House is reopening its doors to the public again. We are pleased to be operating a safe, socially distanced route that takes in the rooms on the Principal Floor. The House will be open every Wednesday – Sunday from 11am - 4pm with last entry at 3:30pm. The house will be closed on Mondays and Tuesdays.
Upon arrival visit the Garden Kiosk to collect your timed house ticket. House tickets cannot be pre-booked online and are available on a first-come first-served basis from the Kiosk. All visitors will need to collect a ticket before entering the House.
Our car park is open 7am - 5.30pm, and is free for National Trust Members (£7 for non members). The main gates close and lock at 5.30pm, so you must exit the car park before that time. After 5.30pm cars will not be able to leave the car park until the gates reopen the next day.
Eating and shopping
The Cafe is open every day from 10am-5pm. We are serving a range of hot and cold drinks, cakes and light hot snacks. We have outdoor and limited indoor seating available, with a one way system through the cafe for order and colletion. We prefer card payment where possible, though cash is accepted. You can now use your re-usable cup with us.
The Shop is open Wednesday - Sunday, 11am-5pm. The Second Hand Bookshop is open Wednesday - Sunday, 11am-4pm.
To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site.
We have a one way system in the cafe, and have closed our indoor and outdoor seating areas. Face coverings are not compulsory but we recommend that you wear one in any area on your visit which is enclosed and crowded.
If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.
Our personal mobility vehicles are available when booked in advance. To do so please call 0208 232 5050 or email Osterley@nationaltrust.org.uk. Blue badge parking is available. Click here for our full access statement.
If you want to explore on a bike or a scooter, or play ball games, you can do that in the Parkland; the Front Lawn is perfect for a quick game of frisbee.
The public toilets are open from 10am-5pm daily, with baby change available in the Ladies and Gents.