Welcome back to Oxburgh: What you need to know
Whether you arrive by car, bicycle or on foot, you will need to book your ticket per person in advance of your arrival at Oxburgh.
Members can book for free, while non-members will need to pay for their tickets when booking. Tickets will be released every Friday. Please note that we’ll be turning people away who arrive without a booking. Please book your tickets via Oxburgh’s What’s On page.
How to book
All visitors must book a ticket in advance, including members. Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.
- Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
- You’ll need to choose a 30-minute arrival time for the day you want to visit.
- The timeslot is for your arrival time only
- Tickets are for your use only and are not available for resale
- We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot.
Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.
Help support key workers
To say thank you to our nation's key workers and all they have done for us, we're encouraging visitors to keep the first and last slots of each day free for key workers to use. While we are unable to 'reserve' these slots exclusively for key workers, we hope you will join us in thanking them by leaving these times free. If you or someone in your group are a key worker, please take the opportunity to book these early and late timeslots.
Parking and arrival
When you arrive, you’ll be greeted by a member of staff. Please have your tickets and membership card to hand. Please arrive within your 30-minute timeslot. If you’re more than 10 minutes late for your arrival slot then entry will be at the discretion of the property team. Once you arrive on site, you can stay as long as you like until we close at 5pm.
Staying safe
We’ve reduced the number of people we can welcome to ensure the safety of our visitors, staff and volunteers. To help keep everyone safe, please follow social distancing and government guidance when you visit. And look out for signs while you’re here which will explain any changes to how you can access different parts of the site. A one-way system is in place through the herbaceous border and woodland walk. A map of the estate will be available when you arrive, and signs will help you find your way.
If you’re showing any of the symptoms of coronavirus, or if you’ve been in contact with anyone that has the virus in the last 14 days, please don’t visit.
What’s open and at what time?
Oxburgh’s car park and gardens are open from 9.30am – 5pm (last entry at 4pm, gates locked at 5pm)
The Pantry Cafe is open daily 9.30am - 4pm.
The den building area in Home Covert is open.
Garden toilets and baby changing facilities are available.
Oxburgh hall, tea room, shop and bookshop remain closed.
An ambitious roof project
A £6 million project is currently underway at Oxburgh Hall, which will see repairs carried out to the roof, windows, chimneys and medieval gatehouse facade, securing Oxburgh's future and the collection within. Our most ambitious conservation project to date, the work will take us until Winter 2021 to complete.
Please be aware that in order for us to carry out the work, a highly complex engineer-designed scaffold has been erected around Oxburgh Hall for the duration of the project.
Access
There are wide, gravelled paths through the gardens. Please note there are two steep slopes which are marked on the map. Due to very uneven ground, the woodland is not wheelchair friendly. Please note that our manual wheelchairs are currently unavailable.
Please note that the accessible toilet is in the house which is currently closed. Please call the Duty Manager who will happily let you into the house to use the facilities.
Notes on your visit
- Please take your litter home with you. This helps us keep everyone safe.
- Dogs are welcome on short leads throughout the gardens and woodland.
- There will be no first aid cover from staff during your visit. If you require assistance, please let a member of staff know so they can coordinate an emergency response.
- No barbeques, fires or braziers permitted on site.
- For the protection of our buildings, smoking is not permitted on site.
