Visiting Oxburgh: What you need to know

How to book

To avoid disappointment please book in advance. Entry and parking is free for members, but please bring your membership card with you. Non-members can pay in advance.

• Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.

• You’ll need to choose a 30-minute arrival time for the day you want to visit.

• The timeslot is for your arrival time only 

• Tickets are for your use only and are not available for resale

• We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.

Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot. 

Parking and arrival  

When you arrive, you’ll be greeted by a member of staff. Please have your tickets and membership card to hand. Please arrive within your 30-minute timeslot. If you’re more than 10 minutes late for your arrival slot then entry will be at the discretion of the property team. Once you arrive on site, you can stay as long as you like until we close at 5pm.

Staying safe

We’ve reduced the number of people we can welcome to ensure the safety of our visitors, staff and volunteers. To help keep everyone safe, please follow social distancing and government guidance when you visit. And look out for signs while you’re here which will explain any changes to how you can access different parts of the site. A one-way system is in place through the herbaceous border and woodland walk. A map of the estate will be available when you arrive, and signs will help you find your way.

If you’re showing any of the symptoms of coronavirus, or if you’ve been in contact with anyone that has the virus in the last 14 days, please don’t visit.

What’s open and when?

• Gardens, Parkland and car park: Monday - Sunday, 9.30am - 5pm 
• The Pantry Café: Monday - Sunday, 9.30am - 4.30pm (last orders 4.15pm)
• Toilets, accessible toilet and baby changing facilities: Monday - Sunday, 9.30am – 4.45pm
• The Potting Shed second hand bookshop: 10am - 4.30pm
• The den building area in Home Covert: Monday - Sunday, 9.30am – 4.30pm
• Manor house: 11am - 3.30pm, last entry 3.15pm 
• Tea Room: Friday - Sunday, 11am - 3.30pm (last orders 3.15pm) 
• Shop: Closed

From Monday 17 May all booked tickets give entry to the house (when it's open), however due to social distancing measures, we are having to limit the daily number of visitors in the house, and therefore we cannot guarantee your entry. If you're planning to visit the house, we would advise that you book an earlier car parking slot, so you have plenty of time. Please also be prepared to wait outside. If the queue for the house is long, why not enjoy a coffee or a walk around the gardens and come back later in the day when it's a little quieter?

An ambitious roof project

A £6 million project is currently underway at Oxburgh Hall, which will see repairs carried out to the roof, windows, chimneys and medieval gatehouse facade, securing Oxburgh's future and the collection within. Our most ambitious conservation project to date, the work will take us until Winter 2021 to complete.

Please be aware that in order for us to carry out the work, a highly complex engineer-designed scaffold has been erected around Oxburgh Hall for the duration of the project.

Access

There are wide, gravelled paths through the gardens. Please note there are two steep slopes which are marked on the map. Due to very uneven ground, the woodland is not wheelchair friendly. When the house is open - four rooms are open on the ground floor and are wheelchair accessible. Please note that our manual wheelchairs are currently unavailable. An accessible toilet is available in the courtyard of the house.

Notes on your visit  

• Please take your litter home with you. This helps us keep everyone safe. 

• Dogs are welcome on short leads throughout the gardens and woodland. 

• There will be no first aid cover from staff during your visit. If you require assistance, please let a member of staff know so they can coordinate an emergency response. 

• No barbeques, fires or braziers permitted on site. 

• For the protection of our buildings, smoking is not permitted on site.