Visiting Seaton Delaval Hall: What You Need to Know
In line with government guidelines, some indoor spaces at Seaton Delaval Hall are now open. Read on to help you keep safe and get the most from your visit.
Parking and when you arrive:
- Please follow the one-way system in the car park.
- If you are a member, please have your membership card ready for scanning at Visitor Welcome.
- There are one-way systems in the Central Hall, parts of the Basement and the Brewhouse. You may be required to wait to enter these spaces to help maintain social distancing and manage visitor flow.
- To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for the signs while you're here which will explain any changes to how you can access different parts of the site.
- If you're showing any symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don't visit.
Hand sanitising and face coverings:
You will find a hand sanitising station at the main entrance to use on entering the Hall. In line with government guidelines, we ask that all those aged 11 and over wear a face covering whilst inside any of our buildings, unless exempt from doing so.
Track and Trace
You will be asked to either scan the Track and Trace QR code or leave your details with a member of the team when entering the Central Hall and the Brewhouse Cafe. We are required to have a different QR code at the Hall to the one that is being used at the Brewhouse Cafe.
- Brewhouse Cafe now open, serving hot and cold drinks and light snacks.
- Summerhouse open afternoons on weekends and school holidays (weather dependent) serving Beckleberry's soft-scoop ice cream, drinks and snacks.
- Toilets: New Carriage House toilets now open plus Brewhouse toilets and Delaval Playdium toilets.
- All gardens open including the Delaval Playdium play area.
- Please note the West Wing remains closed for ongoing project works.
- New accessible entrance to the Basement. Please ask at Visitor Welcome for further information.
Key booking information:
Planning your visit
You can now visit during quieter times without booking. If you visit without booking, your entry will depend on visitor numbers on that day and staff will advise you on arrival.
To avoid disappointment, we strongly recommend booking at busier times such as weekends, school holidays and bank holidays.
Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance when booking.
How to book:
- Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
- You’ll need to choose a 30-minute arrival time for the day you want to visit.
- The timeslot is for your arrival time only
- Tickets are for your use only and are not available for resale
- We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
Every Friday we'll release new bookings for visits the following week. You can book up to 3pm the day before you visit.