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Welcome to our new website

A pair of hands holding a tablet, browsing the National Trust website
Explore the new National Trust website | © National Trust Images/James Dobson

You may notice some changes to our website. Learn about the improvements we’re making and find answers to some frequently asked questions.

We’re making improvements to make things quicker and easier on the website – whether you want to find a place to visit or book a holiday, join as a member or donate to our cause, shop online or search for gardening tips.

These improvements will take time and will come in stages. You might have noticed some of the changes already, and over the next few months we’ll be introducing more features. This means that you may not be able to find all the content you’re used to seeing on our website right away.

We hope you enjoy exploring the new website.

Frequently asked questions

Contact us

Email

Get in touch with our Supporter Services Centre by email.

enquiries@nationaltrust.org.uk

Call

Call our Supporter Services Centre (local call rates apply).

0344 800 1895

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Help centre 

Head to our help centre for more information about visiting, facilities, holidays, shopping and more.

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My Account 

Find out about My Account, which gives you more flexibility around your membership. Make changes to your membership online and choose how you want to hear from us.

My Account dashboard on a mobile phone, showing three main options: 'My account details', 'My memberships' and 'Contact preferences'

National Trust app 

Download the National Trust app for mobile and tablet, and you'll unlock a whole new world of discovery, with information on more than 500 places across the UK.

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Visiting and booking frequently asked questions 

Find answers to some of the most commonly asked questions about visiting and using the booking system.

Visitors exploring Bodnant Garden, Wales

Sign up to hear more from the National Trust

By sharing your email address you’re agreeing to receive marketing emails from the National Trust and confirm you’re 18 years old or over. Please see our for more information on how we look after your personal data.