Skip to content

Welcome to our new website

A hand holding a phone with a view of the new National Trust website
Explore the new National Trust website | © National Trust Images/James Dobson

You may notice some changes to our website. Learn about the improvements we’re making and find answers to some frequently asked questions.

We’re making improvements to make things quicker and easier on the website – whether you want to find a place to visit or book a holiday, join as a member or donate to our cause, shop online or search for gardening tips.

These improvements will take time and will come in stages. You might have noticed some of the changes already, and over the next few months we’ll be introducing more features. This means that you may not be able to find all the content you’re used to seeing on our website right away.

We hope you enjoy exploring the new website.

Frequently asked questions

Contact us


Get in touch with our Supporter Services Centre by email.


Call our Supporter Services Centre (local call rates apply).

0344 800 1895
Visitors exploring the festive interiors in the Entrance Hall at Castle Ward, County Down


Enjoy access to more than 500 places with National Trust membership. Join today and help protect nature, beauty and history – for everyone, for ever.

You might also be interested in

Member of reception staff holding out map of property for a visitor at Hardwick, Derbyshire

Help centre 

Head to our Help Centre for everything you need to know about membership, shopping, holidays, how to get in touch and more.

Visitors at Red House, Kent

National Trust app 

Download the National Trust app for mobile and tablet, and you'll unlock a whole new world of discovery, with information on more than 500 places across the UK.

Two visitors explore displays inside Mompesson House, Wiltshire

Visiting and booking frequently asked questions 

Find answers to some of the most commonly asked questions about visiting and using the booking system.