Welcome to our new website

A pair of hands holding a tablet, browsing the National Trust website — Explore the new National Trust website | © National Trust Images/James Dobson

You may notice some changes to our website. Learn about the improvements we’re making and find answers to some frequently asked questions.

We’re making improvements to make things quicker and easier on the website – whether you want to find a place to visit or book a holiday, join as a member or donate to our cause, shop online or search for gardening tips.

These improvements will take time and will come in stages. You might have noticed some of the changes already, and over the next few months we’ll be introducing more features. This means that you may not be able to find all the content you’re used to seeing on our website right away.

We hope you enjoy exploring the new website.

Frequently asked questions

We’ve made some changes to our IT systems. Because of this, you’ll need to create an account and password when renewing your membership or donating online. You’ll only need to do this once. We’re sorry for any inconvenience.  

If you need any help creating an account, you can contact our customer service team by calling 0344 800 1895 or email enquiries@nationaltrust.org.uk.

Contact us

Email

Get in touch with our Supporter Services Centre by email.

enquiries@nationaltrust.org.uk

Call

Call our Supporter Services Centre (local call rates apply).

0344 800 1895

Two visitors exploring the garden in spring at Quarry Bank, Cheshire

Join

Enjoy access to more than 500 places with National Trust membership. Join today and help protect nature, beauty and history – for everyone, for ever.

Become a member

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Help centre

Head to our help centre for more information about visiting, facilities, holidays, shopping and more.

My Account dashboard on a mobile phone, showing three main options: 'My account details', 'My memberships' and 'Contact preferences'

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My Account

Find out about My Account, which gives you more flexibility around your membership. Make changes to your membership online and choose how you want to hear from us.

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National Trust app

Download the National Trust app for mobile and tablet, and you'll unlock a whole new world of discovery, with information on more than 500 places across the UK.