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Visiting and booking frequently asked questions

A couple walking in front of the hall at Seaton Delaval Hall
Visitors at Seaton Delaval Hall in winter, Northumberland | © National Trust Images/Trevor Ray Hart

Find answers below to some of the most commonly asked questions we receive about visiting and using the booking system.

Booking information

Car parks

A lady sits in an all-terrain mobility vehicle (tramper) on the grass in front of Croome's iconic Chinese bridge with her dog in the autumn. Contains people.
All-terrain mobility vehicles can help you explore the parkland at Croome. | © ©National Trust Images/James Dobson

Planning your visit and what to bring

Photography and drones

Visitors and costumed interpreter in the kitchen at Ickworth, Suffolk
Visitors in the Great Kitchen Restaurant at Kedleston Hall, Derbyshire | © National Trust Images/Arnhel de Serra

Food and drink

How do I get in touch if I have an urgent query?

Two visitors laughing at each other whilst admiring the Dining Room at Christmas at Lanhydrock, Cornwall

Where will you visit next?

Discover lots of gardens, historic houses, days out at the coast and more.

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National Trust app 

Download the National Trust app for mobile and tablet, and you'll unlock a whole new world of discovery, with information on more than 500 places across the UK.

A group of people look at a portrait at the Conservation Studio at Knole, Kent
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Group visits frequently asked questions 

Visiting us with a group? Then our answers to your frequently asked questions might help with any question you may have.

Member of reception staff holding out map of property for a visitor at Hardwick, Derbyshire

Help centre 

Head to our help centre for more information about visiting, facilities, holidays, shopping and more.

A family of four walking across the grass parkland at Knole in Kent looking for clues on a family trail activity

Places you need to pre-book 

Planning a day out at one of the houses, buildings or gardens we care for? Some places need to be booked in advance. Read on to find out which places require booking, and learn how you can join a guided tour experience.

PDF
PDF

Getting here guide 

This guide provides the address and any necessary satnav details to find places.