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Visiting and booking frequently asked questions

Visitors in the library at Oxburgh Hall, Norfolk
Smiling visitors at Oxburgh Hall, Norfolk | © National Trust Images/Trevor Ray Hart

Find answers below to some of the most commonly asked questions we receive about visiting and using the booking system.

Booking information

Car parks

Visitor with assistance dog at Charlecote Park, Warwickshire
Visitor with assistance dog at Charlecote Park, Warwickshire | © National Trust Images/Annapurna Mellor

Planning your visit and what to bring

Photography and drones

Three visitors in the Long Gallery at Osterley Park and House, London
Visitors in the Great Kitchen Restaurant at Kedleston Hall, Derbyshire | © National Trust Images/Rob Stothard

Food and drink

How do I get in touch if I have an urgent query?

Small girl running between conical topiary hedges in the Cherry Garden at Ham House

Where will you visit next?

Discover lots of gardens, historic houses, days out at the coast and more.

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Visitors at Red House, Kent
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National Trust app 

Download the National Trust app for mobile and tablet, and you'll unlock a whole new world of discovery, with information on more than 500 places across the UK.

Visitors on a tour of the Royal Oak Foundation Conservation Studio at Knole, Kent
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Group visits frequently asked questions 

Visiting us with a group? Then our answers to your frequently asked questions might help with any question you may have.

A member of staff at Tarn Hows, Cumbria

Help centre 

Head to our help centre for more information about visiting, facilities, holidays, shopping and more.

Visitors inside the library at Greenway, Devon. One visitor has a baby in a baby carrier, smiling as they explore the room. In the background a volunteer can be seen pointing out something to a visitor.

Places you need to pre-book 

Planning a day out at one of the houses, buildings or gardens we care for? Some places need to be booked in advance. Read on to find out which places require booking, and learn how you can join a guided tour experience.

PDF
PDF

Getting here guide 

This guide provides the address and any necessary satnav details to find places.