Skip to content

Visiting and booking frequently asked questions

Two visitors explore displays inside Mompesson House, Wiltshire
Exploring inside Mompesson House, Wiltshire | © National Trust Images/James Dobson

Find answers below to some of the most commonly asked questions we receive about visiting and using the booking system.

Booking information

Car parks

Walking at Elterwater, Cumbria
Walking at Elterwater, Cumbria | © National Trust Images/James Dobson

Planning your visit and what to bring

Photography and drones

Three visitors in the Long Gallery at Osterley Park and House, London
Visitors in the Great Kitchen Restaurant at Kedleston Hall, Derbyshire | © National Trust Images/Rob Stothard

Food and drink

How do I get in touch if I have an urgent query?

Visitors at the Christmas market at Waddesdon Manor, Buckinghamshire

Where will you visit next?

Discover lots of gardens, historic houses, days out at the coast and more.

You might also be interested in

Visitors at Red House, Kent

National Trust app 

Download the National Trust app for mobile and tablet, and you'll unlock a whole new world of discovery, with information on more than 500 places across the UK.

A group of people being shown around a garden. The tour guide is pointing left and people are looking that way.

Group visits frequently asked questions 

Visiting us with a group? Then our answers to your frequently asked questions might help with any question you may have.

Member of reception staff holding out map of property for a visitor at Hardwick, Derbyshire

Help centre 

Head to our Help Centre for everything you need to know about membership, shopping, holidays, how to get in touch and more.

Two people walking their dogs down a path in the garden at Scotney Castle in Kent with the stone facade of the house in the background

Places you need to pre-book 

Planning a day out at one of the houses or gardens we care for? Some places need to be booked in advance. Find out which places need pre-booking and learn how you can join one of the new guided tour experiences.


Getting here guide 

This guide provides the address and any necessary satnav details to find places.