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Visiting and booking frequently asked questions

Family sit in grounds of Wray Castle, Cumbria, in early spring, surrounded by daffodils.
Family in grounds of Wray Castle in spring. | © National Trust Images / Steve Barber

Find answers below to some of the most commonly asked questions we receive about visiting and using the booking system.

Booking information

Car parks

Woman is pushing a man in a wheelchair through the walled rose garden looking at the bloom pink roses
Visitors in the walled rose garden at Mottisfont, Hampshire | © National Trust Images/James Dobson

Planning your visit and what to bring

Photography and drones

People sat on a bench eating food and drinking hot beverages in the sun
Visitors enjoying hot and cold drinks from the café at Dinefwr, Carmarthenshire | © National Trust Images/Paul Harris

Food and drink

How do I get in touch if I have an urgent query?

A family in the garden in spring surrounded by daffodils at Waddesdon Manor in Buckinghamshire

Where will you visit next?

Discover lots of gardens, historic houses, days out at the coast and more.

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A lady and man in a wheelchair use a mobile phone in the garden at Packwood House in Warwickshire
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National Trust app 

Download the National Trust app for mobile and tablet, and you'll unlock a whole new world of discovery, with information on more than 500 places across the UK.

A group of young people walk along a coastal path towards the camera with the sea visible behind them
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Group visits frequently asked questions 

Visiting a National Trust place with a group? Then our answers to your frequently asked questions might help with any question you may have.

Staff member talking with visitors in the Staircase Hall at Allan Bank, Cumbria

Help centre 

Head to our help centre for more information about visiting, facilities, holidays, shopping and more.

Visitors wearing helmets on a guided tour of Fan Bay Deep Shelter at The White Cliffs of Dover, Kent

Places you need to pre-book 

Planning to visit one of the places we care for? Find out which places require booking, and how you can join a guided tour experience.

PDF
PDF

Getting here guide 

This guide provides the address and any necessary satnav details to find places.