Sheffield Park Reopening Information and FAQs

Bench surrounded by autumn colour at Sheffield Park Sussex

The garden is open daily between 10am and 4pm. All visits need to be pre-booked via our website to avoid disappointment. To help make the most of your visit and understand the changes we have made, please find some useful information below.

Booking and arrivals


To avoid disappointment please book your visit to Sheffield Park in advance, especially at busier times such as weekends and bank holidays. If you do not book we cannot guarantee admission. Every Friday we release new tickets for the following week. Book your Sheffield Park tickets here.

When you book your visit, you will need to choose a 30 minute arrival time for the day you wish to visit. Please book one ticket per person, except for children under 5 who don't need a ticket. Members may book for free and non-members will need to pay. 

The time slot that you choose is for your arrival time only. Please ensure that you arrive and enter the garden within your 30 minute time slot. Once in the garden, you can stay as long as you like.

Please wear a face covering as you pass through our reception (when open) and have your membership card to hand for our staff to scan. 

Please note that Walk Wood is currently closed for visitor safety, wildlife conservation and path preservation. 

Staying safe

We have introduced a one-way entrance and exit to the garden. To help keep everyone safe, please follow social distancing and government guidance when you visit. And look out for signs while you're here which explain any changes to how you can access different parts of the site.

If you're showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don't visit.


Facilities

Toilets

  • The toilets located near reception are open. This includes accessible toilets.
  • The toilets in the Coach House are open.
  • Please wear face coverings when in the toilets (unless exempt).

Eating and drinking

Our Coach House tea-room is currently open for takeaways only and will be serving a selection of cakes, sandwiches and a limited hot food menu of soup and one pots. You will find the Coach House located a short walk to the west of the main entrance - just follow the signposted path. You can leave the garden to use the tea-room throughout the day.  

The Coach House opening times from November 2020 are 10am - 4pm.

The seating area will re-open on Saturday 5 December.

We've reorganised things to help keep everyone safe

  • Please wear a face covering when in the Coach House.
  • We are pleased to be offering compostable tableware. Please help us by placing it in general waste after use where it will break down naturally. 
  • The toilets are open and we have put in place a queuing system to help ensure everyone's safety. During busy times this may involve queuing outside. 
  • We are currently only accepting card payments. Please use contactless where possible. 


If you're wandering in the garden, why not visit The Shant for teas, coffees, cold drinks, sandwiches, scones, cream teas and snacks. 

The Shant will be open 10am - 3.30pm from November 2020 and is accepting card payments only. 

Following government advice we have removed the seating in The Shant but please do feel free to find a quiet bench or picnic spot within the gardens. 

Shopping

Our shop, located next to reception, is open for the same hours as the gardens so do pop in for a browse. We stock a wide array of homeware, gifts and other seasonal ranges, alongside National Trust favourites. It is the perfect place to do your Christmas shopping safe in the knowledge that you are also helping to support Sheffield Park. 


You will find our plant sales area just outside the reception building which is home to a large number of plants and gardening essentials plus a selection of the trees that bring such beautiful autumn colour to Sheffield Park.  

We've reorganised things to help keep everyone safe 

•    Our main shop and Plant Sales Area are both open. You will find them next to reception. 
•    Please wear a face covering when in the shop and reception building.
•    We are operating a one-way system throughout the shop. 
•    We are limiting numbers to maintain social distancing
•    We are currently only accepting card payments. 

Parkland

The wider parkland with walks running down to the River Ouse remains open dawn to dusk.

Please read through our Frequently Asked Questions below, if you require further information please email us at sheffieldpark@nationaltrust.org.uk

We look forward to seeing you again soon

FAQS

Can I bring my dog?
During this pre-booking phase, we have relaxed our dog rules for the garden, and you may bring your dog in any time slot as long as they remain on a lead for the duration of the visit. We also welcome dogs on a short lead into our tea-room. 

Is the tea-room open?
Our Coach House tea-room is open for takeaways only until Saturday 5 December when the seating area will re-open. Please see full eating and drinking details above as we have re-organised things to help keep everyone safe. 

Do I need a ticket for the parkland?
You don't need a ticket to visit the wider estate or to use the car park. You only need a ticket for entry to the garden.

Can I bring a picnic?
You may bring a picnic to enjoy in the garden or wider estate, but we ask that you please take your rubbish home with you.

Are mobility buggies available?
Yes, we do have two double and two single mobility buggies available to borrow. Due to limited availability they must be booked in advance by calling 01825 790 231. 

Can I bring a bike?
We do not allow peddle bikes in the garden. Balance bikes and children's scooters are allowed except on very busy days when we may ask you to leave them behind.

Views across the parkland at Sheffield Park
Views across the Sheffield Park parkland in East Sussex
Views across the parkland at Sheffield Park
Girl sitting in a car boot at Ashridge, Herts

Please book ahead before visiting

To avoid disappointment please book your visit to Sheffield Park and Garden in advance, especially at busier times such as weekends and bank holidays. If you do not book we cannot guarantee admission. Members can book for free, while non-members will need to pay when booking. We'll be releasing tickets every Friday. The car park and parkland are open and do not need to be booked. Walk Wood is currently closed for visitor safety, wildlife conservation and path preservation.