Sheffield Park Reopening Information and FAQs

Crimson waterlilies on the lake at Sheffield Park, East Sussex

The garden is open daily between 10am and 5pm. All visits need to be pre-booked via our website. To help make the most of your visit and understand the changes we have made, please find some useful information below.

Booking and arrivals

All visitors must book a ticket in advance, including members. When you book your visit, you will need to choose a 30 minute arrival time for the day you wish to visit. Please book one ticket per person, except for children under 5 who don't need a ticket. New booking slots are released on a Friday for visits the following week.

The time slot that you choose is for your arrival time only. Please ensure that you arrive and enter the garden within your 30 minute time slot. Once in the garden, you can stay as long as you like.

Staying safe

We have introduced a one-way entrance and exit to the garden to encourage a clockwise flow around the lakes and queuing systems for the refreshment points, toilets and shop. To help keep everyone safe, please follow social distancing and government guidance when you visit. And look out for signs while you're here which explain any changes to how you can access different parts of the site.

If you're showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don't visit.


The toilets located next to the garden exit are open.

Inside the garden, our takeaway cafe 'The Shant' is open from 10am to 4pm, as well as an ice cream cart from 11am to 4pm.

The Shant will be offering takeaway tea, filter coffee, ice cream, sandwiches and a selection of light refreshments daily. The seating area in the Shant is closed, but there are many benches within the garden.

In the car park you will also find our tea trailer, open from 11.30am to 4pm, serving barista coffee, refreshments and sandwiches daily.

The shop is open daily June for plants, pots, gifts and souvenirs.

All outlets can only accept card payments at this time.

The Coach House tearoom is closed. The wider parkland with walks running down to the River Ouse remains open dawn to dusk.

Enjoying an ice cream at Sheffield Park
Mum and Boy enjoying an ice cream at Sheffield Park
Enjoying an ice cream at Sheffield Park

Please read through our Frequently Asked Questions below, if you require further information please email us at

We look forward to seeing you again soon


Can I bring my dog?
During this pre-booking phase, we have relaxed our dog rules for the garden, and you may bring your dog in any time slot as long as they remain on a lead for the duration of the visit.

Is the tea-room open?
The Coach House tea-room is closed, however from Monday 8th June we will be offering takeaway refreshments and ice creams from The Shant in the garden.

Do I need a ticket for the parkland?
You don't need a ticket to visit the wider estate or to use the car park. You only need a ticket for entry to the garden.

Can I bring a picnic?
You may bring a picnic to enjoy in the garden or wider estate, but we ask that you please take your rubbish home with you.

Are mobility buggies available?
Yes, we do have two double and two single mobility buggies available to borrow. Due to limited availability they must be booked in advance by calling 01825 790231 option 4. Please leave your contact name and number if no one is available to answer your call.

Can I bring a bike?
We do not allow peddle bikes in the garden. Balance bikes and children's scooters are allowed except on very busy days when we may ask you to leave them behind.

Views across the parkland at Sheffield Park
Views across the Sheffield Park parkland in East Sussex
Views across the parkland at Sheffield Park
Girl sitting in a car boot at Ashridge, Herts

Please book ahead before visiting

The garden, parkland and toilets at Sheffield Park and Garden will reopen from Wednesday 3 June and you’ll need to book tickets by 3.00pm the day before you visit. Members can book for free, while non-members will need to pay when booking. We'll be releasing tickets every Friday. Please note we’ll be turning people away who arrive and haven't booked. We're looking forward to welcoming you back. The car park and parkland are open and do not need to be booked.