Visiting Stourhead: what you need to know
We're gradually opening more and more of the estate, including the shop and cafe. Here's what to expect, and how to book your visit.
What your visit will look like
We'll have social distancing measures in place to keep everyone safe, including:
- Pre-booked visits only: If you arrive without a booking, you will be turned away.
- Garden: open with a waymarked, one-way routes through the garden with clear signage across the site.
- Toilets: are open and cleaned several times throughout the day, meaning we may need to close them temporarily
- House: The house remains closed.
- Shop: The shop will be open, with social distancing measures in place and we ask that you wear a mask when inside.
- Food: The restaurant will be open with track and trace in operation. The kiosk is also open serving takeaway hot and cold drinks and pre-packaged snacks.
- Picnics: Are welcome, please feel free to bring something to sit on, as there is limited seating available.
- Shuttle bus and garden buggy: not currently running
- Wheelchair hire: not currently available. You are welcome to bring your own.
- Dogs: are welcome in the garden after 2pm, but they must be kept on short leads.
When you arrive
- Please have your ticket to hand, and show it to any member of staff who asks for it through your car window.
- If you are a member with a booking, we'll also ask for you to show your membership card.
- If you’re more than 10 minutes late for your arrival slot then entry will be at the discretion of the property team.
- To help keep everyone safe, please follow social distancing and government guidance when you visit. And look out for signs while you’re here which will explain any changes to how you can access different parts of the site.
- If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.
We'll be asking you to keep to the set one-way route around the site. Stourhead has a variety of gradients and surfaces, but we have done our best to create a route that can be used by all. You can see further details on all the routes in the access statement.
How to book
All visitors must book a ticket in advance, including members. Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.
- Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
- You’ll need to choose a 30-minute arrival time for the day you want to visit.
- The timeslot is for your arrival time only
- Tickets are for your use only and are not available for resale
- We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot.
Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.
Help support key workers
To say thank you to our nation's key workers and all they have done for us, we're encouraging visitors to keep the first and last slots of each day free for key workers to use. While we are unable to 'reserve' these slots exclusively for key workers, we hope you will join us in thanking them by leaving these times free. If you or someone in your group are a key worker, please take the opportunity to book these early and late timeslots.
Can't make it? How to cancel your ticket
If you've booked a ticket but can no longer make your slot, we'd really appreciate it if you can cancel your ticket. It takes just a couple of clicks and means someone else can visit in your place.