What to expect when you visit Charlecote

Autumn morning view of house and gatehouse at Charlecote Park

Please book your tickets before you visit. Members can book for free, while non-members will need to pay when booking. Where space is available on weekdays, pre-booking may not always be necessary, however if you do not book we cannot guarantee admission.

Parking and arrival

  • Please have your tickets, membership card and booking reference ready to show when you arrive.
  • Our Visitor Reception building in the car park is now open with screens in place.
  • To help us maintain social distancing in Visitor Reception please arrive within your booked timeslot.
  • If you are not booked and are paying on arrival, it’s card payment only. Please note that Visitor Reception closes at 3.00pm and there is no admission after this time.
  • You’re welcome to stay as long as you like until we close the parkland at 4.00pm. The car park gates also close at 4.00pm.

Staying safe

  • If you’re showing any of the symptoms of coronavirus, or if you think you have been in contact with anyone who has the virus in the last 14 days, please don’t visit.
  • Please bring your own facemask to wear in the Visitor Reception building, Wood Yard café and shop.
  • To help keep everyone safe, please follow current social distancing and government guidelines (including group sizes) when you visit.
     
  • For your safety, please do not approach the deer.
  • Please respect our staff and volunteers. If they ask you to move away from the deer it is for your safety. Abuse will not be tolerated nor get you a better photograph.

Toilets

  • The Gatehouse toilets are open and regularly cleaned by our staff throughout the day.
  • Includes accessible toilet and baby changing facilities.

Food and Beverage

  • The Wood Yard café is open from 9.30am - 4.00pm daily serving hot and cold drinks, cakes and savoury snacks.
  • You are welcome to bring a picnic.
  • Card payments only please.

Retail

  • We have relocated our shop to the Orangery on site, adjacent to the Cedar Lawn. 
  • The shop is open from 10.00am-4.00pm, Thursday-Monday (closed Tuesdays and Wednesdays).
  • We stock National Trust home and garden ranges, fashion and outdoor ranges, cards, calendars and gifts.
  • Card payments only please.
  • The Avenue Shop next to the car park is now closed.

Accessibility

  • There is accessible pae car park.
  • There is no on-site accessible parking and we are unable to run our buggy transfer vehicle at the moment.

Dogs

House and outbuildings

  • The house is closed until at least Spring 2021.
  • The second-hand bookshop is closed.
  • The carriage-house, brewhouse and laundry are closed.

Gardens

  • The gardens including parterre, long border path and woodland garden are closed.