What to Expect on your visit to Fountains Abbey

Keeping our visitors, staff, and volunteers safe is our priority. If we can't do that, we won't be able to keep Fountains Abbey and Studley Royal open. We're following government guidelines and adapting our ways of working, so your visit to the site may be slightly different than you're used to. Please have a read through the information below and help us keep Fountains Abbey open safely for everyone to enjoy.

Visiting Fountains Abbey and Studley Royal. What you'll need to know.

We are now in our winter opening hours and are closed every Friday from November to February excluding 1 January. The Mill, Fountains Hall, Swanley Grange and Porters Lodge are closed for the moment. 

If you'd like to visit the Abbey and Water Garden you'll need to pre-book a ticket in advance via our website. On busy days such as weekends and school holidays, without a ticket you might get turned away from the visitor centre car park even if you’re only coming to use the restaurant or shop as we need to safely manage social distancing. The Studley deer-park car-park is first-come-first served.  

 

Booking tickets

Tickets are released on our wesbite every Friday for the week ahead and sales end at 3pm the day before. To see availibility for this week please take a look here

On quieter days we might have availibility for admission for visitors who haven't pre-booked a visit. Please don't travel here without checking first though. You'll need to give us a call to see if we have spaces on (01765) 608888.

You can't pre-book for parking only in the Studley deer-park or our main visitor centre car park.

Visitor Centre and main car park

There's free parking at our visitor centre car park as well as the admission point into the estate, toilets and resturant for takeaway. 

Studley Deer-Park and Studley car park

We are pleased to say that the car park, toilets and admissions point in the Studley deer-park are now open . You can't book to visit just the deer-park and parking is first-come-first-served.  Weekends, school holidays and sunny days can be quite busy.  If there's no available parking, unfortunately you'll be turned away. If you have booked a ticket to visit the Abbey and Water Garden and the Studley car park is full, you will be redirected to the visitor centre car park.

Please don't park in the local village as it causes difficulties for the residents and can prevent access for emergency vehicles.  

We will not be reopening the Studley tearoom or shop for now.

The reopening of Studley will be in daily review. We will carefully monitor the situation each day and if at any time we feel that our visitors, staff and volunteers are at risk we will close immediately.

The car park is usually open from 6am to 6pm, all week during the winter months and is pay-and-display. There's a ‘paybyphone’ app available to use which we advise you to download before your visit as we don't have strong internet reception on site. 

Download the app here

National Trust members can scan their membership cards at our payment machines for free parking.

Car park £6 for 4 hours, £9 per day. 

Toilets

The toilets are open at the visitor centre, by Fountains Hall and in the Studley Deer Park. There are also temporary toilets behind the Studley tea room. Please wear a face covering when using the toilets. 

Refreshments

The visitor centre restaurant is open Saturday - Thursday 10am-4pm for take away only. Please follow the signs as there's a one-way system in place. The Studley tea-room is closed.

For the safety of visitors, our staff and volunteers, we will only accept card payments, to reduce physical contact. We will ask visitors to use contactless payment where possible.

We are unable to offer pre-booked Christmas lunches this year. 

Shop 

Because of social distancing guidelines we're not able to open the shop at the moment. We will re open as soon as restrctions are lifted. 

Events

All events including 'Music and Lights' have been postponed until 5 December. For more information on our Christmas events have a look here. 'Carols by Candlelight', 'Stories with Father Christmas' and the Boxing Day Pilgramage will not be going ahead this year. 

Dogs

Dogs are very welcome at Fountains Abbey but must be kept on short lead everywhere on site including the deer park. This helps ensure social distancing and protects our wildlife.

Playground

Our playground has now reopened and is sanitised regularly. 

Bikes

Bikes are not allowed at Fountains Abbey but there are cycle routes through the deer park. You're very welcome to travel here by bike and make use of the bike racks near the visitor centre during your visit.

Accessibility

Full Access information can be found here

The property covers 800 acres and there are some challenges for visitors with limited mobility due to the size of the estate and the gradients. 

During these challenging times we’re continuing to do our best to make as much of the site as accessible as possible. If you wish to use our accessible car park and entrance at Westgate you can give us a call after making a booking and we can arrange for a member of staff to admit you at this entrance. Our mobility scooters are also now available for booking by calling (01765) 608888

Our minibus service is suspended for the moment. 

Social distancing guidance 

When you visit, please stay in your family group, don't mix with other households and keep to the 2m social distancing rules when moving about the site. 

If you're showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don't visit.

Drones

Drones are strictly forbidden at Fountains Abbey and Studley Royal.