Visiting Greenway: what you need to know

US Coastguard requisitioned Greenway House during World War Two

We're looking forward to welcoming you back. The ground floor of the house, garden, café, shop. car park and toilets are now open. We've introduced advance booking to keep everyone safe and maintain social distancing. To avoid disappointment please book in advance, especially at busier times such as weekends and bank holidays. However, where space is available on weekdays, pre-booking may not always be necessary.  In this article you’ll find everything you need to know about what's open and what to expect from your visit.

In this article:

 

Arriving at Greenway by car

If you are arriving at Greenway by car and have booked, please have your ticket ready to show our staff either on your phone or a printed copy. If you’re a member, you’ll also need to show your membership card. You'll asked to show these through your vehicle window before parking. 

If you've booked you must have a ticket for everyone in the car over 5 but you do not need to book car parking separately. In order to maintain social distancing, please arrive within your timeslot. Sadly, if you're more than 10 minutes late, we won’t be able to guarantee you entry. Your entry will be at the discretion of the property staff and will be based on visitor numbers and the ability to maintain social distancing.

We have a large car park at Greenway, so there is plenty of space to park away from others.  There is designated accessible parking available, and you are welcome to drop-off at Reception, if required. Otherwise, there is a 10 minute walk down the driveway to the garden entrance. 

If you wish to visit by motorhome, please contact us before your arrival. We have limited spaces for midibuses and motorhomes, and need to be booked in advance. We’re unable to welcome vehicles longer than 5 metres.

There is no limit to the amount of time you can spend at Greenway during your visit. 

 

Car parking charges

We are operating a pay and display in our car park where car park charges will apply for non-members: £3 per session. Free parking for members (please show membership card upon arrival and display car sticker).

Members will just need to scan their membership card in the parking meter to get a free parking ticket, and display that along with their National Trust parking sticker in their car. 

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Arriving at Greenway by river

Visitors arriving at Greenway from the river will also need to book ahead of your visit to be guaranteed entry. If you have been unable to book in advance of your ferry trip, entry to Greenway will be at the discretion of the property staff and will be based on visitor numbers and the ability to maintain social distancing.

Please have your ticket ready to show staff on arrival, either on your phone or a printed copy. If you’re a member, you’ll also need to show your membership card. Your ticket will be checked by a small team of staff who will adhere to social distancing. 

In order to maintain social distancing, please arrive within your timeslot. Sadly, if you're more than 10 minutes late, we won’t be able to guarantee you entry. Your entry will be at the discretion of the property staff and will be based on visitor numbers and the ability to maintain social distancing.

 

By ferry

You can to travel to Greenway by ferry from Dartmouth from Wednesday 8 July onwards. This service along the River Dart departs hourly during the core season, and is the perfect way to find out more about the area whilst you travel to Greenway. 

The ferry will have a limited capacity of just 30 passengers to ensure social distancing, and ask all passengers to wear a face covering. Masks will be available to purchase from the Greenway Ferry Company. 

You can book the ferry either online following the link below, or on the day at Greenway Ferry's kiosk in Dartmouth. 

From the village of Dittisham you can travel to Greenway in an open wooden passenger ferry that takes up to 12 people. Ring the bell on the quay to let the ferry know you're there waiting.
 
Once you arrive at Greenway quay, there is a steep uphill walk through the woodland garden to reach Greenway, which takes between 10-15 minutes. There are some steps leading to the unsurfaced woodland path, but there are plenty of benches to pause at and admire the views.
 
Visit the Greenway Ferry website Ferries to Greenway

By kayak or canoe

If you're a keen canoeist or kayaker, you can paddle up river to Greenway. You can land at the Boathouse for free and use the mooring rings installed there. In addition to booking your admission tickets online you'll need to let us know if you plan in mooring in advance, as we can only accomodate a certain number of kayaks, canoes or paddleboards at any one time.

Just give us a call on 01803 842382 or drop us an email to greenway@nationaltrust.org.uk and we'll send you all the safety information. 

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Other ways to get to Greenway

Please be aware that there are no steam trains or busses operating for the rest of 2020. 

Travelling to Greenway on foot

Visitors arriving at Greenway by foot will also need to book ahead of your visit.

On arrival please have your ticket ready to show our staff either on your phone or a printed copy. If you’re a member, you’ll also need to show your membership card. Your ticket will be checked by a small team of staff who will adhere to social distancing. 

In order to maintain social distancing, please arrive within your timeslot. Sadly, if you're more than 10 minutes late, we won’t be able to guarantee you entry. Your entry will be at the discretion of the property staff and will be based on visitor numbers and the ability to maintain social distancing.

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Staying safe at Greenway

To help keep everyone safe, please follow social distancing and government guidance when you visit. And look out for signs while you’re here which will explain any changes to how you can access different parts of the site.

If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit. 

Please bring a face covering

In line with government guidance, you're required to wear a face covering in most enclosed spaces, unless exempt. Please bring one with you.

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What's open?

Greenway house

The ground floor of the house is open daily, 1.30-4.30pm. Visits are limited to ensure social distancing and entry to the house is not guaranteed on the day you visit.

Whilst we hope to give access to everyone wanting to visit the house, entry will be on a first come, first served basis. 

To ensure we can adhere to social distancing guidelines, a one way system is in operation in the house with stanchions in place in some of the rooms. In the library and dining room, you will be able to look into, but not fully enter the rooms.  

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Greenway garden

In the garden there's no designated route to follow, and everything will be open apart from one short path between the battery and camellia garden, which will be cordoned off due to the rocky and narrow nature of the path. The Boathouse Saloon will also remain closed, but the Boathouse quay will be open.

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Barn Café

The café is open daily, 10.30am-4pm, serving a limited range of takeaway hot and cold drinks and some light snacks. We’ve introduced new safety measures including closure of our seating areas, screens at our till and collection points, and waymarked routes. We’ll also only be accepting card payment. In line with government guidelines you're required to wear a face covering: please bring one with you.

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The shop

Our shop is now open 11am-5pm daily. For the safety of staff and visitors we've introduced social distancing measures and changes to payment, which will be via card only. It is through your purchases that we are able to continue looking after Greenway for everyone, for ever.

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Bringing your dog

Dogs are welcome at Greenway; Agatha Christie and her family were big dog lovers, and so are the team of staff and volunteers now. Please keep your dogs on a short lead when in the grounds, and dispose of any waste in the bins provided.

Assistance dogs only in the house. There are tethering rings and water bowls provided in the courtyard and near the house. 

Click here to find out more about bringing your dog to Greenway.

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Accessibility

Arrival

We are sorry but we are unable to offer mobility scooters or a buggy service at this time. There are a minimum of six accessible parking spaces in our main car park. The main car park has hard surface tarmac, and a tarmac path which leads to the main tarmac drive, a 10 minute walk from reception. Drop-off at reception is available.

We are also unable to offer the quay car service from Greenway quay to reception; there is a steep uphill walk through the woodland garden to reach Greenway from the quay, which takes between 10-15 minutes. There are some steps leading to the unsurfaced woodland path, but there are plenty of benches to pause at and admire the views.

Facilities

Accessible toilets are available next to reception, the shop (along with baby changing facilities) and near the rear of Greenway House.  

Three manual wheelchairs are available to use free of charge, if you know you will need one please call us in advance on 01803 842382 to book one as they are very popular.

The café is situated just off the main courtyard near reception. There are cobbles leading to the cafe and in the main courtyard. There is level entry to the café and the shop. 

Outdoor seating is available next to the café and in the main courtyard opposite the shop.

In the garden

Most of the garden route follows hard-standing paths, but there steep slopes and narrow paths in places. There are benches throughout the garden to offer you places to rest along the way.

If you have accessibility requirements and need a shorter route around the garden please talk to a member of staff. 

In the house

The route through the ground floor of the house is fully accessible. A manual wheelchair will be available in the house upon request. 

Essential Companion card

The Essential Companion card makes it simple to bring one or two carers or companions with you, free of charge. Show the card when you arrive, and your carer(s) or companion(s) won’t need to pay an entry fee.

It’s in your name so you can bring whomever you like, but even if you don’t have an Essential Companion card, you can still bring carers or companions free – the card just makes it quicker and simpler for you. If you’re not a National Trust member, you will still need to pay for your own entry.

To order your pass or card, get in touch:

Call: 0344 800 1895

Email: enquiries@nationaltrust.org.uk

Write: National Trust, PO Box 574, Manvers, Rotherham, S63 3FH

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Exploring the garden

The garden is looking lovely, but it won’t be quite as you’re used to seeing it. We’ve had almost no gardeners in the property for many weeks, while everyone stayed home and stayed safe.

We have a small team in now, but the garden isn't perhaps as well-groomed as you might be expecting. There are some weeds and rough edges; please bear with us as we do what we can as soon as we can, and instead enjoy all the many other pleasures that the garden has to offer.

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Booking your tickets

How to book

All visitors must book a ticket in advance, including members. Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.

  • Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
  • You’ll need to choose a 30-minute arrival time for the day you want to visit.
  • The timeslot is for your arrival time only 
  • Tickets are for your use only and are not available for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.

Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot. 

Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.
 

Upcoming events

Timed entry to Greenway (19 Oct - 25 Oct)

Sun 25 Oct 2020
10:30-11:00
Book your timed entry to visit Greenway.

Timed entry to Greenway (26 Oct - 1 Nov)

Mon 26 Oct 2020
10:30-11:00
Book your timed entry to visit Greenway.
The Hot Border in front of Coleton Fishacre house, Devon

Visiting Coleton Fishacre

Coleton Fishacre, a 1920s country retreat complete with luxuriant garden by the sea, is just 5 miles away; perfect to visit before or after your trip to Greenway. Find out about this special place and book ahead before visiting here.