Help centre

Whether you're an existing member, or looking to join online, find answers to all your membership questions here.

Do you want to find out more about becoming a National Trust member online? Here, we've collected answers to your most frequently asked questions.

You can manage your membership online with My National Trust. All you need to get started is an email address and your member number (it’s on your membership card). Once you’ve signed up you’ll be able to manage Direct Debits, keep track of your visits, and update your personal information. If you need to update membership for a child under 13, please call us instead on 0344 800 1895.

Got some queries about using My National Trust? We can help with answers to your frequently asked questions.

We’ve launched a new option on our website which allows you to save and list National Trust places you want to visit and places you’re already visited.

Do you have a question about the National Trust? Here, you'll find the answers to some of our most frequently asked questions.

Got a question about visiting one of the places we look after? From picnics to photography, you're likely to find everything you need to plan your trip here.

We welcome disabled visitors to our properties, and assistance dogs too. Here's our guide to everything we do to make sure you have a great day out.

Organising a group visit? Head to our FAQs to find what you need to plan your visit - from educational trips to paid tour packages.

Want to get involved? To help you find the right volunteering opportunity, we've answered many of our most frequently asked questions here.

Your support will help us to protect the places you love forever, for everyone. Find out more about donating in our FAQs.