Help centre

Do you have a question about becoming a member, visiting, volunteering or donating? You've come to the right place

Enjoying the beach

Queries about booking a visit

To avoid disappointment please book your visit in advance, especially at weekends and school holidays. The best way to do this is online. New tickets are released every Friday for the following week. 

If you don't have access to the internet or have a specific booking need, our call centre advisers will be happy to help. Please note that our advisers will need to book your tickets through the same online booking system, so they won't be able to provide tickets to places that are fully booked. While we're working as quickly as possible there may be long wait times during busy periods, so please bear with us.

Thank you for your patience and support.

Find out how to book your visit and what to expect >

Check our helpful coronavirus FAQs >

Contact our call booking team on 0344 249 1895

Help with membership

Senior membership concession 

The National Trust offers a 25 per cent concession on your membership if you’re 60 or over and have had a membership for at least five years of the last ten years. Find out if you’re eligible.


Please only email us if you have urgent queries at with your full name, full address and supporter/member number


Our Supporter Services call centre has re-opened for urgent calls. Get in touch on 0344 800 1895 (local call rates apply)


Our address is: The National Trust, PO Box 574, Manvers, Rotherham, S63 3FH

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Walking along the family trail at Longshaw, Burbage and the Eastern Moors, Derbyshire

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