Help centre

Do you have a question about becoming a member, visiting, volunteering or donating? You've come to the right place

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My National Trust

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Member cards not scanning 

You may have recently had problems scanning your member card when visiting our places. We’re sorry if this is the case. Please request a replacement via My National Trust, or call us on 0344 800 1895.

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Senior membership prices  

Many of you have asked about our senior membership prices. If you're aged 60+ and have been a member for over five years in the last ten, you may be eligible for senior membership.

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