Visiting Hidcote: what you need to know

The bathing pool at Hidcote

The garden, car park and toilets are now open. To ensure the safety of our visitors, staff, volunteers and local communities, we've reduced the number of people we can welcome at one time and you’ll need to book your visit in advance. In this article you’ll find everything you need to know about what's open and what to expect from your visit, and a handy video to watch.

 

Arrival and parking 

If you are arriving at Hidcote by car, please have your ticket ready to show our staff either on your phone or a printed copy. If you’re a member, you’ll also need to show your membership card. You'll asked to show these through your vehicle window before parking. Those arriving on foot will be checked by a small team of staff who will adhere to social distancing. 

In order to maintain social distancing, please arrive within your timeslot. Sadly, if you're more than 10 minutes late, we won’t be able to guarantee you entry. Your entry will be at the discretion of the property staff and will be based on visitor numbers and the ability to maintain social distancing.

Parking free is free, and it's a 100 yard walk from the car park to the entrance. Mobility parking is in main car park, 20 yards from the entrance, which is via the gravelled courtyard and car park. Unfortunately, at this time we will not be able to provide any disability scooters or wheelchairs.

 

Staying safe

The safety of our staff, volunteers and visitors is our priority. To ensure that social distance is maintained have set up a one-way route round the garden. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site. 

To help keep everyone safe, please follow social distancing and government guidance when you visit. If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit. 

There is no limit to the amount of time you can spend at Hidcote during your visit.   

 

What's open?

The garden, car park and toilets are open. To ensure the safety of visitors, the shop and cafe remain closed. We’re working hard to get these open as soon as it is safe to do so.

 

Bringing a dog?

Dogs are not allowed in the garden except for assistance dogs, but there are walks in the surrounding countryside. 

 

Accessibility

  • Adapted toilet within the garden grounds
  • Wheelchair accessible route covers one third of the garden
  • Full route includes slopes, steps, grass, narrow and uneven gravel pathways
  • Drop-off point in courtyard
  • Reduced benches and seating in the garden with some roped off to enable social distancing

 

Exploring the garden

The garden is looking lovely, but it won’t be quite as you’re used to seeing it. We’ve had almost no gardeners in the property for many weeks, while everyone stayed home and stayed safe.

We have a small team in now, but nowhere near what we’re used to, so the garden isn't perhaps as well-groomed as you might be expecting. There are some weeds and rough edges; please bear with us as we do what we can as soon as we can, and instead enjoy all the many other pleasures that our garden has to offer.

Gardeners will be working in the garden, please respect the social distancing guidelines around them and be aware that at times some areas may be closed for maintenance and to give the team space to work.

There will be no talks, tours, or opportunities for questions or advice at this time.

 

Book your tickets

How to book

All visitors must book a ticket in advance, including members. Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.

  • Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
  • You’ll need to choose a 30-minute arrival time for the day you want to visit.
  • The timeslot is for your arrival time only 
  • Tickets are for your use only and are not available for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.

Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot. 

Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.

Help support key workers

To say thank you to our nation's key workers and all they have done for us, we're encouraging visitors to keep the first and last slots of each day free for key workers to use. While we are unable to 'reserve' these slots exclusively for key workers, we hope you will join us in thanking them by leaving these times free. If you or someone in your group are a key worker, please take the opportunity to book these early and late timeslots.
 

Upcoming events

Timed entry to Hidcote (6 July - 12 July)

Wed 08 Jul 2020
10:00-10:30
Book your timed entry to visit Hidcote