Visiting Montacute House: what you need to know
Montacute House is now open (but please note, the house itself is closed on Tuesdays and Wednesdays and last entry on other days is 2.30pm), but there are changes to ensure everyone's safety. We've reduced the number of people we can welcome at one time and it's best to book your visit in advance. In this article you’ll find everything you need to know about what's open and what to expect.
Arrival and parking
Please have your booked ticket ready to show our staff, either on your phone or a printed copy. If you’re a member, you’ll also need to show your membership card. Where space is available on weekdays, pre-booking may not always be necessary, however if you do not book we cannot guarantee admission.
If you are arriving by car, you'll be asked to show these through your vehicle window before parking. Those arriving on foot will be checked by a small team of staff who will adhere to social distancing.
In order to maintain social distancing, please arrive within your timeslot. Sadly, if you're more than 10 minutes late, we won’t be able to guarantee your entry. Your entry will be at the discretion of the property staff and based on visitor numbers and the ability to maintain social distancing.
Parking is free. There is designated mobility parking in main car park, 40 yards from the entrance. Unfortunately, we are not currently able to offer wheelchair loan.
The safety of our staff, volunteers and visitors is our priority. Please follow social distancing and government guidance when you visit. Look out for one-way routes and please follow the signs.
If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.
How long can I spend here?
There is no limit to the amount of time you can spend at Montacute House during your visit.
The house is closed on Tuesdays and Wednesdays, when entry will be for the gardens only. On other days last entry is at 2.30pm. Not all rooms are open in the house and the Goodhart samplers are not yet on display. The book barn remains closed. We're working hard to extend opening hours and open more rooms as soon as it is safe to do so.
Food and drink
The cafe is open for takeaways. You can get drinks and light snacks, including ice creams and hot sausage rolls and pasties. And yes, there will be cake, of course!
You are welcome to bring your own picnic – Cedar Lawn is a lovely place to spread a rug, or find a secret spot in the long grass off West Drive.
Can I bring a dog?
Dogs on a lead are allowed in the garden. There are walks aplenty in the parkland (which at the moment cannot be accessed from the car park, but via Back Lane), St Michael's Hill and Ladies' Walk; do be aware of sheep and lambs and leash your pet where necessary.
Dog bins can be found in strategic positions, so please make use of them.
- There is an accessible toilet by the entrance
- Much of the garden is on level ground or has ramped access. Paths are a combination of compacted gravel or stone paving.
Exploring the garden
The garden is looking lovely, but it won’t be quite as you’re used to seeing it. We’ve had just our head gardener in the property for many weeks, while everyone stayed home and stayed safe.
We have a small team in now, but nowhere near what we’re used to, so the garden isn't perhaps as well-groomed as you might be expecting (like many of us). You might spot some weeds and rough edges; please bear with us, and instead enjoy all the many other pleasures that our garden has to offer. Long grass and wild flowers are very attractive to bees and butterflies!
Gardeners will be working in the garden, please respect the social distancing guidelines around them and be aware that at times some areas may be closed for maintenance and to give the team space to work.
There will be no talks, tours, or opportunities for questions or advice at this time.
Cancelling your visit
If you've booked a ticket but can't make it, we'd really appreciate it if you can cancel your ticket. It just takes a couple of clicks, and means someone else can visit in your place.