Visiting Powis Castle & Garden: What you need to know

An autumnal view of the terraces below Powis Castle, Powys, Wales

We're looking forward to welcoming you back. Our castle, garden, café, shop and toilets are now open daily. To ensure the safety of our visitors, staff, volunteers and local communities, we've reduced the number of people we can welcome at one time and we recommend booking your visit in advance. In this article you’ll find everything you need to know about what's open, how to book, and what to expect from your visit.

Important information 

In line with Welsh Government legislation and the ‘fire break’ lockdown, all our places in Wales will be temporarily closed from 24 October to 9 November to restrict the spread of coronavirus. We urge people to follow government legislation, stay at home and not to travel. We look forward to welcoming you back when we’re able to.

To avoid disappointment please book in advance, especially at busier times such as weekends and bank holidays. However, where space is available on weekdays, pre-booking may not always be necessary. If you do not book we cannot guarantee admission. 

Arrival and parking

Please park in the main car park and make your way to the large wooden cabin. Ensure you have your ticket (either on your phone or a printed copy) ready to show our staff through the closed window and if you’re a member, you’ll also need to show your membership card.

If you are a blue badge holder and wish to use our disabled parking, continue past the main car park and use the small parking area on the right. Please show your ticket to the member of staff by to the Garden Entrance.

In order to maintain social distancing, please arrive within your timeslot. Sadly, if you're more than 10 minutes late, we won’t be able to guarantee you entry. Your entry will be at the discretion of the property staff and will be based on visitor numbers and the ability to maintain social distancing.

Campervans that are used for transport are welcome but are not permitted to stay overnight. We’re unable to welcome caravans and coaches at this time.

There is no limit to the amount of time you can spend at Powis Castle & Garden during your visit.

Staying safe

The safety of our staff, volunteers and visitors is our priority. To ensure that social distancing is maintained we have set up new one-way routes round the property. Look out for the signs that will explain any changes to how you can access different parts of the site.

In line with government guidance, you're required to wear a face covering in most enclosed spaces from Monday 14 September. Please bring one with you.

To help keep everyone safe, please follow social distancing and government guidance when you visit. If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone who has the virus in the last 14 days, please don’t visit.

What's open?

The castle, garden and shop are open and our Courtyard Cafe is serving hot and cold drinks, ice-creams and light bites. Seating is limited but takeaway options are available. Please note, we are only able to accept card payments at present.

In need of some retail therapy? Our Courtyard Shop is open 10.30am-3.30pm, where you can browse a selection of homeware, gifts, tasty treats, and souvenirs. To keep everyone safe we’ve introduced social distancing measures and will only be accepting card payments.

To ensure the safety of visitors the children’s willow tunnel and den building area remain closed until further notice. We’re working hard to get these open as soon as it is safe to do so.

Toilets and baby changing facilities are available at the Garden Entrance and in the Formal Garden, with queues marked to maintain a safe one in/one out system. These are sanitised by our facilities team throughout the day.

The Castle

The Castle is open daily from 12noon-4pm (last entry 3pm). Visits are limited to ensure social distancing and entry to the castle is not guaranteed on the day you visit. Please be prepared to queue outside for entry.

  • In line with government guidance, you're required to wear a face covering in the castle. Please bring one with you.
  • To help keep our volunteers, staff and other visitors safe, please ensure that social distancing guidelines are followed. Please follow the one-way route around the castle and look out for the signs that will explain any changes to how you can access different rooms.
  • Large rucksacks should be stored in the lockers provided and buggies should be left in the exit lobby. Please follow signs or ask a member of staff on site.

The Clive Museum

Where possible, the Clive Museum will be open daily 12noon-4pm (last entry 3.30pm). However, we are currently working with a very small team of staff and volunteers and the museum may be closed on occcasion.

If you wish to visit the Clive Museum specifically, we recommend calling the day before your visit (01938 551920) to ensure it is open. When visiting, we ask you follow the same guidelines as when visiting the castle.

The Garden

The garden is looking lovely, but it won’t be quite as you’re used to seeing it. We’ve had almost no gardeners at the property for many weeks, whilst everyone stayed home and stayed safe.

We have a small team in now, but nowhere near what we’re used to, so the garden isn't perhaps as well-groomed as you might be expecting. There are some weeds and rough edges but please bear with us as we do what we can as soon as we can, and instead enjoy the many other pleasures that our garden has to offer.

Accessibility

Most of the one-way garden route follows hard-standing paths and there are several steps, but there is seating available along the route to offer you a place to rest along the way.

If you have accessibility requirements and need a shorter/step-free route of the garden, please talk to a member of staff who will be happy to help.

Unfortunately, we're not able to offer a shuttle service at this time and we are also not able to provide wheelchairs to visitors.

Access with dogs

Dogs on short leads are welcome in the car park and courtyard but only registered assistance dogs will be admitted to the garden.

Please note: the wider estate is not owned by the National Trust and we ask you respect the landowner’s wishes by not taking your dog on this land.

Booking your visit

To avoid disappointment please book in advance, especially at busier times such as weekends and bank holidays. However, where space is available on weekdays, pre-booking may not always be necessary. If you do not book we cannot guarantee admission. 

  • Please book one ticket per person, except for children under five as they don’t need a ticket.
  • You’ll need to choose a 30-minute arrival time for the day you want to visit.
  • The timeslot is for your arrival time only and you are welcome to stay up until 5pm, should you wish.
  • Tickets are for your use only and are not available for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
  • Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot.
  • Carers can continue to access our places for free with an essential companions' card. Carers don't need to book a ticket for themselves, but the person they accompany will need a pre-booked ticket.

Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.

Help support key workers

To say thank you to our nation's key workers and all they have done for us, we're encouraging visitors to keep the first and last slots of each day free for key workers to use. While we are unable to 'reserve' these slots exclusively for key workers, we hope you will join us in thanking them by leaving these times free. If you or someone in your group are a key worker, please take the opportunity to book these early and late timeslots.

Picnics

You are welcome to enjoy your picnic anywhere in the gardens. Please take all rubbish home or place it in the bins provided.

Scooters/Bikes/Skateboards/Rollerblades

Unfortunately, independent toys with wheels are not currently permitted in the garden for health and safety reasons and to aid social distancing.

Upcoming events

Timed entry to Powis Castle and Garden (19 Oct - 23 Oct)

Thu 22 Oct 2020
10:00-10:30
Book your timed entry to visit Powis Castle and Garden.