Visiting Powis Castle & Garden: What you need to know
We're looking forward to welcoming you back. The garden, car park, takeaway café, and toilets are now open. To ensure the safety of our visitors, staff, volunteers and local communities, we've reduced the number of people we can welcome at one time and you’ll need to book your visit in advance. In this article you’ll find everything you need to know about what's open and what to expect from your visit.
You'll need to book your tickets by 3pm on the day before your visit. Members can book for free, while non-members will need to pay when booking. We'll be releasing tickets every Friday. Please note we'll be turning people away who arrive and haven't booked.
Arrival and parking
Please park in the main car park and make your way to the large wooden cabin. Ensure you have your ticket (either on your phone or a printed copy) ready to show our staff through the closed window and if you’re a member, you’ll also need to show your membership card.
If you are a blue badge holder and wish to use our disabled parking, continue past the main car park and use the small parking area on the right. Please show your ticket to the member of staff by to the Garden Entrance.
In order to maintain social distancing, please arrive within your timeslot. Sadly, if you're more than 10 minutes late, we won’t be able to guarantee you entry. Your entry will be at the discretion of the property staff and will be based on visitor numbers and the ability to maintain social distancing.
Campervans that are used for transport are welcome but are not permitted to stay overnight. We’re unable to welcome caravans and coaches at this time.
There is no limit to the amount of time you can spend at Powis Castle & Garden during your visit.
The safety of our staff, volunteers and visitors is our priority. To ensure that social distancing is maintained we have set up new one-way routes round the property. Look out for the signs that will explain any changes to how you can access different parts of the site.
To help keep everyone safe, please follow social distancing and government guidance when you visit. If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone who has the virus in the last 14 days, please don’t visit.
The garden, car park and toilets are open and our Courtyard Cafe and Garden Coffee Shop are serving takeaway hot and cold drinks, ice-creams and light bites. Both outlets are participating in the Eat Out to Help Out scheme (Monday to Wednesday) but please note, we are only able to accept card payments at present.
To ensure the safety of visitors the Castle, Clive Museum, children’s willow tunnel and den building area remain closed until further notice. We’re working hard to get these open as soon as it is safe to do so.
Toilets and baby changing facilities are available at the Garden Entrance and in the Formal Garden, with queues marked to maintain a safe one in/one out system. These are sanitised by our facilities team throughout the day.
The garden is looking lovely, but it won’t be quite as you’re used to seeing it. We’ve had almost no gardeners at the property for many weeks, whilst everyone stayed home and stayed safe.
We have a small team in now, but nowhere near what we’re used to, so the garden isn't perhaps as well-groomed as you might be expecting. There are some weeds and rough edges but please bear with us as we do what we can as soon as we can, and instead enjoy the many other pleasures that our garden has to offer.
Most of the one-way garden route follows hard-standing paths and there are several steps, but there is seating available along the route to offer you a place to rest along the way.
If you have accessibility requirements and need a shorter/step-free route of the garden, please talk to a member of staff who will be happy to help.
Unfortunately, we're not able to offer a shuttle service at this time and we are also not able to provide wheelchairs to visitors.
Access with dogs
Dogs on short leads are welcome in the car park and courtyard but only registered assistance dogs will be admitted to the garden.
Please note: the wider estate is not owned by the National Trust and we ask you respect the landowner’s wishes by not taking your dog on this land.
Booking your visit
All visitors must book a ticket in advance, including members. Entry and parking are free for members, but please bring your membership card with you. Non-members will need to pay in advance.
- Please book one ticket per person, except for children under five as they don’t need a ticket.
- You’ll need to choose a 30-minute arrival time for the day you want to visit.
- The timeslot is for your arrival time only and you are welcome to stay up until 5pm, should you wish.
- Tickets are for your use only and are not available for resale
- We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
- Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot.
- Carers can continue to access our places for free with an essential companions' card. Carers don't need to book a ticket for themselves, but the person they accompany will need a pre-booked ticket.
Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.
Help support key workers
To say thank you to our nation's key workers and all they have done for us, we're encouraging visitors to keep the first and last slots of each day free for key workers to use. While we are unable to 'reserve' these slots exclusively for key workers, we hope you will join us in thanking them by leaving these times free. If you or someone in your group are a key worker, please take the opportunity to book these early and late timeslots.
You are welcome to enjoy your picnic anywhere in the gardens. Please take all rubbish home or place it in the bins provided.
Unfortunately, independent toys with wheels are not currently permitted in the garden for health and safety reasons and to aid social distancing.