Sizergh reopening FAQs

spring sizergh

We're really happy to be welcoming visitors back to Sizergh. Now that we've got a booking system in place, you can read our frequently asked questions here.

I’m a National Trust member, how do I visit?

You must book a ticket using the online booking system here

I’m not a National Trust member, how do I visit?

You must book a ticket using the online booking system here

What do I do upon arrival?

At the entrance to the car park, you will be met by a member of staff. Please have the following available for the car park attendant to check through your car window:

  • Your booking form, with your booking name clearly visible

    Or, if you’re a member

  • Your booking form and your membership card

You must book your tickets for the full number of people in your party.

What does my ticket cover?

Your ticket will give full access to Sizergh, including your car parking for the day, access to the gardens, parkland, café and shop.

 

Are the toilets open?

Yes, the toilets next to the garden entrance are now open, subject to a one-in-one-out distancing rule. Please follow social distancing guidelines and stay two metres apart.

A disabled toilet with baby changing facilities is available next to the garden entrance.

Do I have to pay and display/ scan my membership card?

No. Our car parking machines are currently out of use.

 

I can’t book online, is there another way to book?

Yes, you can call our booking team on 0344 249 1895.

How do I cancel my booking?

Our booking system is managed by our central team. To cancel your booking, please refer to your booking confirmation email, where you'll be able to cancel via eventbrite.
Alternatively, please call our booking team on 0344 249 1895.

Please do this before 3pm on the day before your visit, this will allow others the chance to book a space before booking closes for the next day.

I haven’t booked, can I just turn up on the day?

Unfortunately, no. By booking, you’re helping us manage arrival times and capacity on site and helping to keep everybody safe. If you arrive without a booking you will be turned away.

I only wish to park in the car park, do i still need to book?

Yes, if you’d like to park in the car park you’ll still need to book. This helps us manage arrival times and capacity on site and helps to keep everybody safe.

Is the wild play trail open?

Yes, however you’ll still need to book in order to visit the wild play trail. This helps us manage arrival times and capacity on site and helps to keep everybody safe.

Is the bird hide open?

No, the bird hide is currently closed. We will be reviewing this as goverment guidlines ease.

Can I bring a picnic?

Yes, there are picnic tables available for your use.

Please help us spend less on waste removal by taking your rubbish home with you.

Accessibility

There are nine designated parking bays for disabled visitors in the main car park. These are on a firm, tarmac surface and are closest to the garden entrance.

A disabled toilet can be found next to the garden entrance.

Can I hire the mobility scooter?

Unfortunately we’re unable to hire out our mobility scooter for the time being.

 

Wheelchair access

The main route around the garden is all on one level, and takes in all the key areas. The majority of paths are made up of limestone chippings, some paths are bark mulched and our grass paths have been reinforced with a geotextile to aid access.

Essential Companion card

The Essential Companion card makes it simple to bring one or two carers or companions with you, free of charge. Just show the card when you arrive, and your carer(s) or companion(s) won’t need to pay an entry fee. If you don’t have an Essential Companion card, you can still bring carers or companions free – the card just makes it quicker and simpler for you.

What can I do on my visit?

The 1600 acre garden, wider estate, wild play trail, shop and café are now open.

You can also download our walks onto your smart phone here:

Sizergh’s wildlife walk

Sizergh to Park end moss wetland

Please make sure you book a ticket before visiting.

The café

We've now re-opened with indoor and outdoor seating serving hot and cold drinks, sandwiches, hot snacks and cakes. We’re following government guidance and supporting the NHS Test and Trace programme. If you’re sitting inside our café, we’ll ask you to scan your membership card or, if you’re not a member, to leave brief contact details.

We’ve introduced new safety measures including, screens at our till and collection points, and waymarked routes.

From Friday 24 July, wearing a face covering is mandatory for customers in shops, cafes and food outlets in England. We kindly ask that you bring one with you when visiting. 

We can only accept card payments.

Please make sure you book a ticket before visiting.

 

The shop

The shop will re-open on Monday 6 July. We’ve introduced new safety measures including screens at our tills. Currently we’re limiting access to 6 people at a time in the shop.

From Friday 24 July, wearing a face covering is mandatory for customers in shops, cafes and food outlets in England. We kindly ask that you bring one with you when visiting. 

We can only accept card payments.

Please make sure you book a ticket before visiting.

Dogs

Dogs on leads are very welcome on the wider estate. Only assistance dogs are allowed in the garden.

 

The house

Unfortunately, the house is currently closed. Please keep an eye on our website for further updates.