Accessibility Award for the Hunter's Inn

Congratulations to The Hunter' s Inn, who beat 100 properties across the UK to win the Accessibility Award at the 2018 BeFactor Awards! They praised the accessible venue and the easy access and Tramper routes through the Heddon Valley.

The Hunter’s Inn received the ‘Accessibility Award’ at the 2018 BeFactor Awards event, hosted by Bespoke Hotels, after really impressing the judges with its full wheelchair access across its public spaces, “attentive, relaxed welcome for all its guests”, and “knowledgeable and attentive” staff.
The Inn was commended as a “disable-friendly venue, located in an area containing two dedicated accessible routes enabling all guests to explore the scenery of the Heddon Valley and nearby Woody Bay”. There was stiff competition, with over 100 properties from across the UK taking part, but 
Hunter’s Inn GM Simon Lover said: “We are delighted to have been honoured in this way. My staff are passionate about providing all our guests with the highest levels of service, regardless of disability, and we have moved to ensure the team is educated, confident, and attentive at all times. Thanks to the efforts of the National Trust in recent years, both Hunter’s Inn and the surrounding Heddon Valley are readily accessible to all.”
Robin Sheppard, chairman of Bespoke Hotels, added: “Hunter’s Inn has set the standard in 2018 for disabled accommodation within the Bespoke Hotels family. The team are informed and supportive, without being overbearing or patronising to guests, while both the building and rooms are comfortable to travel through and stay in, whether on foot or wheels.”

To find out more about accessible routes to explore the Heddon Valley: https://www.nationaltrust.org.uk/heddon-valley/features/heddon-valley-tramper