Visiting Hill Top: What you need to know

A view of Hill Top, Cumbria, home of Beatrix Potter

We’ve made a few changes on site to what you might be used to. In this article you’ll find everything you need to know about what's open and what to expect from your visit.

How to book

All visitors must book a ticket in advance, including members. Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.

  • Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
  • You’ll need to choose a 30-minute arrival time for the day you want to visit.
  • The timeslot is for your arrival time only 
  • Tickets are for your use only and are not available for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.

Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot. 

Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.

Tickets for entry to the garden are now on sale. 

See 'What's On' to book your ticket. 

What your ticket includes 

Your ticket guarantees you admittance to the Hill Top garden. Parking is free at Hill Top but tickets do not guarantee you a parking space. 

When you arrive at Hill Top, please make your way to the Visitor Reception building in the corner of the car park to check in and for pre-booked members to get your membership cards scanned.


We have parking for 30 cars (including the disabled parking spaces) on site. There's no need to book ahead of your visit but the spaces do fill up quickly at peak times. 

Please find a parking space on arrival. 

There are two designated disabled parking spaces in the main car park. Special drop off by the house can be arranged, please speak to a member of the team in the ticket office to arrange this when you arrive. 

What's open

The car park, garden and orchard are currently open. 

The Japanese quince brings a burst of vivid colour to the front of the house
Japanese Red quince in flower over the door at Hill Top house, Cumbria
The Japanese quince brings a burst of vivid colour to the front of the house

The pop-up café in the orchard will be opening soon, serving hot & cold drinks, light bites, cakes and snacks. 

When we reopen our indoor space

Sadly, we’re not able to open everything at once. Some facilities and areas remain closed at the moment, so that we're sure that everything we do is safe, but new possibilities are opening up all the time. 

We aim to open Hill Top shop on 12 April and the house will hopefully open in May, in line with Government guidelines. Please keep an eye on the website for further updates. 

Staying safe

To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site.

If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.

Other things to note 

  • Picnics are welcome in the orchard. 
  • Dogs on leads are welcome in the garden.  

Upcoming events

Timed entry to Hill Top (12 Apr - 18 Apr)

Wed 14 Apr 2021
Book your timed entry to visit Hill Top.