Do I need to pre-book?
If you plan to visit the parkland, shop or cafe you don't need to pre-book, just make sure you scan your membership card or pay for parking at the parking machine. If, however you would like to visit the house and formal and kitchen gardens we would advise that you pre-book your ticket. This isn't essential and spaces may be available on the day, but it does guarantee you entry to the site.
Entry to the house is limited at the moment so that we can ensure social distancing. Pre-booking does not include guaranteed entry to the house. You will need to collect a timed ticket for the house on arrival.
Arrival at Knightshayes
When arriving at Knightshayes please have your ticket (if you have pre-booked) ready to show our staff either on your phone or a printed copy. If you’re a member, you’ll also need to show your membership card. You'll be asked to show these at Visitor Reception after parking.
We have a large car park at Knightshayes, so there is plenty to space to park away from others. We have designated blue badge holder parking close to Visitor Reception.
If you are a National Trust member please scan your membership card at one of the car park machines to get a ticket. Non-members will need to pay for parking by using the telephone number posted on the machines as we aren't able to accept cash at the moment.
Campervans that are used for transport are welcome but are not permitted to stay overnight. At this time we’re unable to welcome caravans and coaches.
There is no limit to the amount of time you can spend at Knightshayes during your visit howver the site closes at 5pm.
Arriving out of your time slot
Sometimes you get a clearer run than you expected and at other times it may feel like one long traffic jam to get to your destination. We know that it can be hard to predict what time you’ll reach us which is why even if you arrive outside of your original booking time you will still be able to visit. You don’t need to call ahead to let us know, just speak to the team member greeting you on arrival.
Staying safe
The safety of our staff, volunteers and visitors is our priority. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site.
To help keep everyone safe, please follow social distancing and government guidance when you visit. If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.
Due to a route which takes all visitors through the stables on the way in, please bring a face mask in order to comply with Government guidance.
We have introduced a one way system in the shop, cafe and for entry and exit. Please follow the directions for these.
What's open?
Everything is open with the exception of the childrens' play areas. We’re working hard to get this open as soon as it is safe to do so.
