Visiting Wightwick: What to expect for your visit

A family visiting the garden in October at Wightwick Manor

We have now opened the majority of our site for you to enjoy – the Manor, Gallery and Shop are open Friday – Tuesday each week. The Gardens and Tearoom (with some indoor and outdoor seating) are open every day. Please remember that all visits need to be pre-booked in advance. To ensure the safety of our visitors, staff, volunteers and local communities, we've reduced the number of people we can welcome at one time and you’ll need to book your visit in advance. In this article you’ll find everything you need to know about what's open and what to expect from your visit. Please remember that Wightwick is a no smoking or vaping site (indoors and out) and dogs must be on a lead at all times.

Parking and arrival

Please have your tickets, membership card and booking reference close to hand as you arrive. We've set up a welcome point with our friendly team as you enter the car park, to check your booking and guide you through to park. There are designated Blue Badge spaces available for pre-booked tickets if required. You'll then be able to visit our welcome tent outside Visitor Reception where there'll be another member of staff on hand to greet you and answer any questions and provide maps. 

Download our site map in advance here:

Wightwick Garden Map 2020 (PDF / 0.2MB) download

Please arrive within your half-hour timeslot, to help maintain social distancing. If you’re more than 10 minutes late for your arrival slot then entry will be at the discretion of the property team. You’re welcome to stay as long as you like until closing time at 5pm when the car park will be locked.

At this time we’re unable to welcome caravans, large motor homes and coaches.

Staying safe

To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site. There are one-way routes in place along the narrow paths in the gardens.

You’ll find sinks for hand washing in the available toilets, which are located by Visitor Reception and near the tearoom. You will find hand sanitiser at our welcome tent, in the tearoom, by the Manor & Gallery and by the woodland play.

In line with government guidelines you'll be required to wear a face covering in the Manor, gallery, shop, cafes and food outlets in England from 24 July. Please bring one with you.

If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.

Facilities

Toilets - including access and baby change facilities - can be found by Visitor Reception in the main car park and next to our tearoom. These are sanitised by our staff team throughout the day.

The tearoom is open daily from 10am - 4pm, serving hot and cold drinks, cakes, ice creams and light bites. Card payments only please. We have re-instated limited indoor and outdoor seating but this is reserved for customers of the tearoom. In line with government guidelines you'll be required to wear a face covering in our cafe and food outlets in England from 24 July. Please bring one with you.

We are ready to welcome you back to our tearoom
A National Trust worker stands behind the tearoom counter
We are ready to welcome you back to our tearoom

There are places to picnic near the pools with a few tables with benches for seating. You are of course welcome to picnic anywhere in our gardens, but please leave the area as you find it and take all of your litter home.

The natural woodland play has now re-opened as part of your pre-booked visit to Wightwick, but we have had to close off some parts of the equipment. The wooden stilt walk, balance walk and tangle climb are open for you to enjoy, but the tower and seesaw remain closed for your safety. Hand sanitiser is available near to the equipment.

Manor and Gallery Opening

The Manor (upper floor only) and De Morgan Gallery re-opened on Monday 24 August and we can't wait to welcome you back! We have reduced the number of days that they are open to 5 days per week (Friday - Tuesdays), but extended the opening hours during open days from 11am - 4:30pm (last entry 3:30pm). Please be aware that your booked timeslot is for your arrival time onto the site and not your entrance time to the Manor. Once you have arrived, you are able to enter the Manor and Gallery when you wish.

To find out essential information about visiting the Manor and Gallery during this time, please follow the link below.

Shopping

Our shop and plant sales are open from 11am - 4:30pm, Fridays - Tuesdays, with social distancing measures in place and numbers limited inside. In line with government guidelines you'll be required to wear a face covering in our shop from Friday 24 July. Please bring one with you. Card payments only please.

Explore the Old Manor shop
A view of the old manor shop, with good for sale on shelves and tables. A shop assistant stands behind the till.
Explore the Old Manor shop

Sadly, we’re not able to open everything at once. Some facilities and areas remain closed at the moment, so that we're sure that everything we do is safe, but new possibilities are opening up all the time. The second hand bookshop and upper floor of the Manor currently remain closed.

Accessibility

Unfortunately we're not able to offer a buggy service at this time.

Benches are located around the site for visitors to rest as they walk. If you feel that a one-way system might increase your distance beyond your comfort, please let our welcome team know.

Please ask our team for one of our accessible route garden maps when you arrive for more information.

We have reduced the amount of available seating for visitors to the Manor and Gallery - please speak to one of our volumteers and they will be able to direct you to the nearest seat if you need to rest.

Dogs

Dogs on leads are welcome in the gardens at Wightwick, with the exception of the kitchen garden. Assistance dogs only inside buildings. Please use bins near the tearoom or Reception for dog waste if you cannot take it home with you.

Exploring the gardens

Our gardens are looking lovely, but they won’t be quite as you’re used to seeing them. We’ve had a limited number of gardeners for many weeks, while everyone stayed home and stayed safe.

We have a small team in now, but nowhere near what we’re used to, so the gardens aren’t perhaps as well-groomed as you might be expecting. There are some weeds and rough edges; please bear with us as we do what we can as soon as we can, and instead enjoy all the many other pleasures that the gardens and woodland have to offer.


Please don't bring any BBQs or light any fires during your visit.

Bikes at Wightwick

We’re sorry but standard bicycles are not permitted in the gardens regardless of the cyclist's age, to keep the grounds a safe environment. We welcome under 5s on trikes or balance bikes (no pedals), but please be aware that there are limited hard paths and that these often have a loose (gravel) surface and are not very suitable for riding on.

How to book

All visitors must book a ticket in advance, including members. Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.

  • Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
  • You’ll need to choose a 30-minute arrival time for the day you want to visit.
  • The timeslot is for your arrival time only - not your entrance time to the Manor.
  • Tickets are for your use only and are not available for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.

Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot. 

Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.