Access for all at Dunham Massey
We want everyone to have a fantastic time here. We hope that page helps you to plan your visit, but we know that every visitor has individual needs, so if there’s anything else you would like to know or anything we can help with, please just ask.
There is designated disabled parking (on the left-hand side of the car park hut) in our main car park, closer to our Visitor Centre. Just ask the Car Park Assistant and they can point you to the designated spaces.
The ramp running from the car park to the Visitor Centre is accessible by wheelchair and mobility scooter, but is quite steep.
Free disabled parking (just have your blue badge ready).
If you want to visit the garden or house, you will need to get a ticket from reception.
Wheelchairs and Mobility Scooters (PMVs)
Wheelchairs and personal mobility vehicles (PMVs) are available to borrow from Visitor Reception. We recommend that you book (call us on 0161 941 1025) in advance of your visit as we have a limited number of both PMVs and wheelchairs.
There’s no charge to hire either, but you are more than welcome to give a donation. Donations will help us to look after and service the mobility scooters and wheelchairs so that we can keep providing this service for everyone.
Just so you know, availability of wheelchairs and PMVs is subject to servicing, repairs and demand so you do need to book in advance.
A lift there (and back)
Our buggy service is driven by our lovely volunteers, and runs most days during our busy season. As it’s volunteer led, it means we may not have a driver every day – you can phone ahead of your visit to see if it’s running.
We have two main buggy stops: near the main car park and near the house. If you need a lift and the buggy isn’t there, just ask a member of staff to give them a radio!
If needed, there is a pull out step to help you into the buggy – just asks the volunteer driver to pull the step out for you. There is also space for a folded up wheelchair on the back of the buggy.
Accesible toilet and changing
An accesible toilet located at the property’s Visitor Centre, compliments Dunham’s conventional ambulant and wheelchair-accessible toilets, in the Visitor Centre, Stable block and Stables restaurant. It features a wash & dry (shower) toilet, ceiling track hoist and full-sized changing bench.
Access for All card
Our admission policy admits the necessary companion, or carer, of a disabled visitor free of charge, while the normal membership, or admission fee, applies to the disabled visitor.
Here to help…
If you are planning a visit, don’t hesitate to get in touch with us on 0161 941 1025 or firstname.lastname@example.org. If you have any questions whilst you’re at Dunham, just ask one of our team who will be able to help you to ensure you have an enjoyable visit.
As part of our continuing work on accessibility at Dunham Massey, we’re really keen to hear the views of visitors with disabilities, and their carers, about their visits to Dunham, and how we can work together to create a great visitor experience here at this special place.
If you’d be willing to share any feedback about your visit, we’d be really pleased to hear from you. Please e-mail us at email@example.com
Many thanks for your contribution to our work on keeping Dunham accessible.