Access for all at Dunham Massey...

Dunham PMV House 17

We want everyone to have a fantastic time here. We hope that page helps you to plan your visit, but we know that every visitor has individual needs, so if there’s anything else you would like to know or anything we can help with, please just ask.

Parking

There is designated disabled parking (on the left-hand side of the car park hut) in our main car park, closer to our Visitor Centre. Just ask the Car Park Assistant and they can point you to the designated spaces.

The ramp running from the car park to the Visitor Centre is accessible by wheelchair and mobility scooter, but is quite steep.

Free disabled parking (just have your blue badge ready).

If you want to visit the garden or house, you will need to get a white ticket from reception.

Hire a wheelchair or PMV
Wheelchair and Personal Mobility Vehicle at Dunham

Wheelchairs and Mobility Scooters (PMVs)

Wheelchairs and personal mobility vehicles (PMVs) are available to borrow from Visitor Reception. We recommend that you book (call us on 0161 941 1025) in advance of your visit as we have a limited number of both PMVs and wheelchairs.

There’s no charge to hire either, but you are more than welcome to give a donation. Donations will help us to look after and service the mobility scooters and wheelchairs so that we can keep providing this service for everyone.

Just so you know, availability of wheelchairs and PMVs is subject to servicing, repairs and demand so you do need to book in advance.

Shuttle service often available
Cheery buggy driver at Dunham

A lift there (and back)

Our buggy service is driven by our lovely volunteers, and runs most days during our busy season. As it’s volunteer led, it means we may not have a driver every day – you can phone ahead of your visit to see if it’s running.

We have two main buggy stops: near the main car park and near the house. If you need a lift and the buggy isn’t there, just ask a member of staff to give them a radio!

If needed, there is a pull out step to help you into the buggy – just asks the volunteer driver to pull the step out for you. There is also space for a folded up wheelchair on the back of the buggy.

Take a virtual tour through Dunham’s past…
Dunham Access Virtual Tour

A virtual tour of Dunham’s history

As a grade I listed building, it is difficult for us to make many changes to the accessibility of the house. We have tried to make as many areas of the house as accessible as possible, and we are continuing to work on this.

If you want to go into the house, we can provide a front porch ramp – just ask the volunteers at the main entrance of the house and they can help. We can put the ramp back down for when you exit via the main entrance.

Most of the rooms open to the public on the ground floor are accessible. However rooms on the upper levels are not. Instead we have put together an in depth and insightful virtual tour (located in the entrance to the house) of Dunham. The volunteers there are always on hand to share their knowledge and answer any questions.

Access for All card

Our admission policy admits the necessary companion, or carer, of a disabled visitor free of charge, while the normal membership, or admission fee, applies to the disabled visitor.

Staff are here to help
Staff waiting to greet visitors at Visitor Reception

Here to help…

If you are planning a visit, don’t hesitate to get in touch with us on 0161 941 1025 or dunhammassey@nationaltrust.org.uk. If you have any questions whilst you’re at Dunham, just ask one of our team who will be able to help you to ensure you have an enjoyable visit.

We’re really keen to improve the experiences for all our visitors so we welcome any feedback you have. If you have any specific needs or any questions about Dunham that haven’t been mentioned here, then just get in touch. We will try to help wherever we can and as much as possible to ensure your visit is the best it can be.

A room steward talking to a disabled visitor in the garden at Chartwell, Kent

Visitors with disabilities 

We welcome visitors with disabilities to our properties, and assistance dogs too. Here's our guide to everything we do to make sure you have a great day out.