Visiting Shugborough: What you need to know
Whether you've visited before or thinking about coming for the first time, we recommend you take a look at what to expect from your visit to Shugborough.
Parking and when you arrive
To avoid disappointment please book your visit to Shugborough in advance, especially at busier times such as weekends and bank holidays.If you do not book we cannot guarantee admission.
You will need to have your ticket to hand to show to staff through the car window. Members will also need to show their membership card. All members of your party must be able to show a valid membership card or have paid admissions. There is no time limit on your ticket; you may stay as long as you like.
All parking is in the main car park and arrival is through the main gates on Holdiford Road. We are encouraging people to park a safe distance from one another. Our car park is plenty big enough to fit everyone safely, including those who need accessible parking. At the end of your visit you will need to drive through electronic wooden gates before exiting onto the A513. These will open automatically as you approach.
To help keep everyone safe, please follow social distancing and government guidance when you visit. And look out for signs while you’re here which will explain any changes to how you can access different parts of the site.
To help you get around we recommend you download a copy of our estate walks map.
If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.
We have three sets of toilets open; an accessible facility in the Plants & Gifts building (within 50 metres of the car park), and gendered and accessible toilets in Park Farm Yard and by the Mansion. There are baby changing facilities in both areas.
Park Farm café is open at weekends with a selection of takeaway drinks, sandwiches, cakes, snacks and ice cream. The mansion tearoom is open for light lunches and cakes with indoor and outdoor seating.You are welcome to bring a picnic with you to enjoy anywhere on the estate.
There is a limited number of benches and picnic benches dotted throughout the grounds. Currently we do not have any undercover areas open for wet or warm days. Gazebos are not permitted.
The mansion shop is open with a selection of plants, gifts and souvenirs. You will be asked to wear a mask in the shop and numbers inside will be limited.
The walled garden, formal gardens, pleasure grounds and arboretum are open for you to explore. Dogs are welcome on leads in all of these spaces.
The mansion is open Wednesday-Sunday and is able to welcome limited numbers at this time; we cannot guarantee entry. You will need to wear a face covering and santise your hands to enter. Last entry is 2.30pm.
To keep everyone safe Park Farm House, Servants’ Quarters and Explorers’ Wood play area remain closed.
There is a buggy that can take you from the car park to the mansion; you will need to wear a face covering to use this service. Mobility trampers/scooters are available to hire on a prebooked basis by emailing firstname.lastname@example.org. There is an accessible toilet within 50 metres of the car park and a Changing Places facility in Park Farm Yard (approximately 500 metres from the car park). From the café to the mansion and formal gardens it’s about a 10 to15 minute walk. The main visitor routes are lightly gravelled.
How to book
All visitors must book a ticket in advance, including members. Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.
- Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
- You’ll need to choose a 30-minute arrival time for the day you want to visit.
- The timeslot is for your arrival time only
- Tickets are for your use only and are not available for resale
- We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot.
Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.