Visiting Shugborough: What you need to know
Whether you've visited before or thinking about coming for the first time, we recommend you take a look at what to expect from your visit to Shugborough.
Parking and when you arrive
You will need to have your ticket to hand to show to staff through the car window. Members will also need to show their membership card. All members of your party must be able to show a valid membership card or have paid admissions. There is no time limit on your ticket; you may stay as long as you like.
If you have not booked a ticket in advance you will be asked to leave. If you’re more than 10 minutes late for your arrival slot then entry will be at the discretion of the property team.
All parking is in the main car park and arrival is through the main gates on Holdiford Road. We are encouraging people to park a safe distance from one another. Our car park is plenty big enough to fit everyone safely, including those who need accessible parking. At the end of your visit you will need to drive through electronic wooden gates before exiting onto the A513. These will open automatically as you approach.
To help keep everyone safe, please follow social distancing and government guidance when you visit. And look out for signs while you’re here which will explain any changes to how you can access different parts of the site.
If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.
We have two sets of unisex toilets at either end of the estate with one accessible facility in the Plants & Gifts building (within 50 metres of the car park).
Park Farm café is open with a selection of takeaway drinks, sandwiches, cakes, snacks and ice cream. You are welcome to bring a picnic with you to enjoy anywhere on the estate.
There is a limited number of benches and picnic benches dotted throughout the grounds. Currently we do not have any undercover areas open for wet or warm days. Gazebos are not permitted.
The walled garden, formal gardens, pleasure grounds and arboretum are open for you to explore. Dogs are welcome on leads in all of these spaces.
To keep everyone safe the Mansion, Park Farm House, Servants’ Quarters and Explorers’ Wood play area remain closed.
We are unable to run a buggy service from the car park to the mansion or offer visitors trampers/mobility scooters at this time. There is an accessible toilet within 50 metres of the car park and Park Farm café is approximately 500 metres from the car park. From the café to the mansion and formal gardens it’s about a 10 to15 minute walk. The main visitor routes are lightly gravelled.
How to book
All visitors must book a ticket in advance, including members. Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.
- Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
- You’ll need to choose a 30-minute arrival time for the day you want to visit.
- The timeslot is for your arrival time only
- Tickets are for your use only and are not available for resale
- We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot.
Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.
Help support key workers
To say thank you to our nation's key workers and all they have done for us, we're encouraging visitors to keep the first and last slots of each day free for key workers to use. While we are unable to 'reserve' these slots exclusively for key workers, we hope you will join us in thanking them by leaving these times free. If you or someone in your group are a key worker, please take the opportunity to book these early and late timeslots.