Visiting Attingham: What to expect for your visit

Front gate banners at Attingham Park

The Parkland, Walled Garden and Deer Park are now open for pre-booking, along with our car park, the Carriage House Café (for takeaway drinks and snacks, limited indoor seating), shop, Field of Play and most toilet facilities. To ensure the safety of our visitors, staff, volunteers and local communities, we've reduced the number of people we can welcome at one time and you’ll need to book your visit in advance. In this article you’ll find everything you need to know about what's open and what to expect from your visit. Please remember that Attingham is a no smoking or vaping site (indoors and out) and dogs must be on a lead at all times.

Since reopening in June we’ve been able to steadily open more of Attingham to visitors, in some of our indoor spaces and in our outdoor areas, and we’ve been able to start to reduce the need for one-way walking routes in the wider parkland.

Carrying on from these we've made a few more changes in September that we hope will make visiting Attingham easier and more enjoyable whilst ensuring it remains safe and relaxed. You'll find more information on what to expect on your visit below.

Arriving at Attingham Park.
View along the front drive at Attingham
Arriving at Attingham Park.

Parking and arrival

If arriving by car please park up in the car and have your pre-booked tickets/booking confirmation to hand and if you're members, your National Trust membership cards to show at Visitor Reception. There are designated Blue Badge spaces available for pre-booked tickets if required. Once parked, you'll then enter on foot through Visitor Reception.

We're now welcoming all visitors at Visitor Reception, within the building and underneath the canopy. 

  • We now have the capacity to take bookings on the day at Attingham (up to 1 hour before you visit) 
  • After you’ve parked up in the car park please have your tickets (printed off or on a mobile device)
  • If you are National Trust members please your membership cards to hand as we’ll be returning to scanning membership cards (contactless) at Visitor Reception. 
  • Please also have a face covering for use inside Visitor Reception – you will also need to wear a face covering inside the shop, café and toilets at Attingham (unless exempt).   

We will still be using a booking system for visitors to manage the visitor numbers across the site and to spread out arrivals throughout the day. Please bear with us if there is a short wait at Visitor Reception, our team there will be ready to welcome you and get your visit started.

Please arrive within your half-hour timeslot, to help maintain social distancing. If you’re more than 10 minutes late for your arrival slot then entry will be at the discretion of the property team. You’re welcome to stay as long as you like until closing time at 6pm when the car park and back gates will be locked.

Campervans that are used for transport are welcome for pre-booked visitors, but are not permitted to stay overnight. At this time we’re unable to welcome caravans and coaches.

 

Staying safe


To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site. 

  • Please follow the signposted one-way pedestrian entry into the Stables Courtyard (café, shop, toilets).
  • There is a signed one-way pedestrian exit when you have finished your visit. 
  • There is a signed and managed entry and exit to the Stables Courtyard. 
  • Once past the Stables Courtyard there are no one-way routes on in the grounds

You’ll find sinks for hand washing in the available toilets. You will find hand sanitiser in the Carriage House Café and Shop.

In line with government guidance you're required to wear a face covering in most enclosed spaces. Please bring one with you. 

If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.

The Stables Courtyard at Attingham, autumn 2020.
The Stables Courtyard at Attingham Park, autumn 2020.
The Stables Courtyard at Attingham, autumn 2020.

Facilities


Toilets (including accessibe toilets and baby change facilities)  are available at the Stables Courtyard and the Brewhouse (there is also a Changing Place here, accessed via radar key), please wear a face covering and adhere to social distancing while inside. The toilets at the Walled Garden and Field of Play are also open. These are all sanitised by our facilities team throughout the day.

The Carriage House Café is open in the Stables Courtyard from 9am daily serving hot drinks, cakes, ice cream and light bites. Card payments only please. We have re-instated limited outdoor seating but this is reserved for customers of the café, there is also now limited seating indoors. In line with government guidelines you're required to wear a face covering in our cafe and food outlets. Please bring one with you.

There are places to picnic near the Mansion with a few benches for seating. The Bee lawn, Walled Garden and Field of Play also have a limited number of benches.

The Field of Play, located at the top of the Mile Walk, has re-opened as part of a pre-booked visit to Attingham, but things will be a little different to normal. 

To keep our property teams and visitors safe, we are following all government guidance across our properties, and this includes play parks. We have been able to reopen the majority of the natural play areas within the Field of Play since reopening in June. We know that lots of families were missing some of the more formal play equipment and over the past few months have been working on how we can safely open more up. From Thursday 17 September the swings, wooden wheelbarrow with slide, and the big tunnels on the new hill fort will be open for play. A new food kiosk which was commissioned last year in response to visitor demand, is serving takeaway barista coffee, teas, hot chocolates, cakes and bakes, ice-cream and savoury snacks and is open daily from 11am (weather permitting). For everyone’s safety at this current time drinks will be served in our takeaway compostable containers which are made from plants.

Our shop and plant sales are open from 10am daily, with social distancing measures in place and a one-way system in operation. In line with government guidelines you'll be required to wear a face covering in our Stables Shop. Please bring one with you. Card payments only please.

Pick up something for the garden
Plants for sale at Attingham Park Shropshire
Pick up something for the garden

We are in the early stages of reopening the second-hand bookshop, it is open most days from 11am to 4pm, please check with the team when you arrive if it is open. 

Sadly, we’re not able to open everything at once. Some facilities and areas remain closed at the moment, so that we're sure that everything we do is safe, but new possibilities are opening up all the time. The Mansion itself and Lord Berwick’s Tea Room at the Mansion currently remain closed.

Accessibility


Unfortunately we're not able to offer a buggy service at this time.


Trampers/Wheelchairs (subject to availability) can be hired by visitors with pre-booked tickets to visit Attingham by calling Visitor Reception between 10am - 4pm on 01743 708118 no later than 4pm the day before their visit. Trampers/Wheelchairs can be loaned for one of two three-hour sessions on the day of a visit from 10am – 1pm and from 2pm – 5pm.

Trampers/wheelchairs will be sanitized by our reception team before and after their return from loan. The timings for loans above take into account time for our team to be able to do this safely. We kindly ask visitors to offer a donation of £5 for help with running costs of the trampers. This can be done by texting the keyword TRUST to: 70515 to donate £5.

Benches are located around the site for visitors to rest as they walk. If you feel that a one-way system might increase your distance beyond your comfort, please let our welcome team know.

Attingham Access Statement (July 20) (PDF / 0.1259765625MB) download


Dogs

Dogs remain on leads across the site at Attingham since reopening in June. We know that the overwhelming majority of our dog walkers are responsible, however we do have incidents regarding dogs - injuries to visitors, dogs getting stuck in the river, or dogs attacking each other,  keeping dogs on leads reduces the risks of these and enables social distancing to be maintained. 

Assistance dogs only inside buildings. Please use the dog bins for dog waste and the Stables Courtyard bins for normal waste if you cannot take it home with you.


Exploring the Pleasure Grounds and Walled Garden


Our grounds are looking lovely, but they won’t be quite as you’re used to seeing them. We’ve had a limited number of gardeners for many weeks, while everyone stayed home and stayed safe.


We have a small team in now, but nowhere near what we’re used to, so the gardens aren’t perhaps as well-groomed as you might be expecting. There are some weeds and rough edges; please bear with us as we do what we can as soon as we can, and instead enjoy all the many other pleasures that the grounds and Park have to offer.

Please don't bring any BBQs or light any fires during your visit.

Bikes at Attingham


We’re sorry but standard bicycles are not permitted in the Park regardless of the cyclist's age, to keep the Park a safe environment for budding cyclists. We welcome under 5s on trikes, starter bikes with stabilisers, or balance bikes (no pedals), and under 11s on push/kick scooters. 

And lastly...

All visitors must book a ticket in advance, including members (you can now book to visit Attingham up to 1 hour before your planned visit). Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.

Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.

  • You’ll need to choose a 30-minute arrival time for the day you want to visit.
  • The timeslot is for your arrival time only.
  • Tickets are for your use only and are not available for resale.
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
  • Please bring your tickets with you - either printed off or on a mobile device to show our team on arrival. 

Every Friday we'll release new bookings for visits the following week (Monday-Sunday). You can book on the day up to an hour before you visit if there are tickets available.

Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.

How to book

All visitors must book a ticket in advance, including members. Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.

  • Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
  • You’ll need to choose a 30-minute arrival time for the day you want to visit.
  • The timeslot is for your arrival time only. 
  • Tickets are for your use only and are not available for resale.
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
  • Every Friday we'll release new bookings for visits the following week. You can book tickets to visit on the day at Attingham if there is availability, up to 1 hour before the start of the arrival timeslot you wish to book for. 

Upcoming events

Timed entry to Attingham Park (21 Sept - 27 Sept)

Tue 22 Sep 2020
08:00-08:30
Book your timed entry to visit Attingham.