Visiting Attingham: What to expect on your visit
The Parkland, Walled Garden and Deer Park are open for pre-booked visits, along with our car park, the Carriage House Café (for takeaway drinks food and drinks), Field of Play and most toilet facilities. To ensure the safety of our visitors, staff, volunteers and local communities, you’ll need to book your visit in advance. In this article you’ll find everything you need to know about what's open and what to expect from your visit. Please remember that Attingham is a no smoking or vaping site (indoors and out) and dogs must be on a lead at all times (except for off-lead paddock area).
In line with government guidance, the parkland, walking routes, Deer Park, Walled Garden and Field of Play are open for pre-booked visits. The Carriage House Café will be open for take-away food and drink, serving a limited menu (outdoor seating, limited indoor seating). The Stables Shop, second-hand bookshop are open daily. The Mansion remains closed.
What to expect on your visit
Parking and arrival
If arriving by car please park up in the car and have your pre-booked tickets/booking confirmation to hand and if you're members, your National Trust membership cards to show at Visitor Reception.
There are designated Blue Badge spaces available for pre-booked tickets if required. Once parked, you'll then enter on foot through Visitor Reception.
We're now welcoming all visitors at Visitor Reception, within the building and underneath the canopy.
- We now have the capacity to take bookings on the day at Attingham (up to 1 hour before you visit)
- After you’ve parked up in the car park please have your tickets (printed off or on a mobile device)
- If you are National Trust members please your membership cards to hand as we’ll be returning to scanning membership cards (contactless) at Visitor Reception.
- Please also have a face covering for use inside Visitor Reception – you will also need to wear a face covering inside the shop, café and toilets at Attingham (unless exempt).
We are using a booking system for visits to manage the visitor numbers across the site and to spread out arrivals throughout the day.
Please bear with us if there is a short wait at Visitor Reception, our team there will be ready to welcome you and get your visit started.
Please arrive within your half-hour timeslot, to help maintain social distancing. If you’re more than 10 minutes late for your arrival slot then entry will be at the discretion of the property team. You’re welcome to stay as long as you like until closing time at 5pm when the car park and back gates will be locked.
Campervans that are used for transport are welcome for pre-booked visitors, but are not permitted to stay overnight. At this time we’re unable to welcome caravans and coaches.
To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site.
- Please follow the signposted one-way pedestrian entry into the Stables Courtyard (café, shop, toilets).
- There is a signed one-way pedestrian exit when you have finished your visit.
- There is a signed and managed entry and exit to the Stables Courtyard.
- Once past the Stables Courtyard there are no one-way routes in the grounds.
- Make space, please keep a 2 metre distance from others, including outdoors.
You’ll find sinks for hand washing in the available toilets. You will find hand sanitiser in the Carriage House Café and Shop.
In line with government guidance you're required to wear a face covering in most enclosed spaces. Please bring one with you.
If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.
Toilets (including accessibe toilets and baby change facilities) are available at the Stables Courtyard and the Brewhouse (there is also a Changing Place here, accessed via radar key), please wear a face covering and adhere to social distancing while inside. The toilets at the Walled Garden and Field of Play are also open. These are all sanitised by our facilities team throughout the day.
The Carriage House Café is open in the Stables Courtyard from 9am daily serving a limited menu of hot drinks, cakes and bakes, and light bites. Card payments only please. In line with government guidelines you're required to wear a face covering in our café and food outlets. Please bring one with you. There is outdoor seating at the café and in line with government guidance there is limited indoors seating.
Our food and hot drinks will be served on plant-based disposable tableware, all of which is composted or recycled. In the Carriage House Café we are accepting re-usable cups for hot drinks provided they are clean and in good condition. For the health and wellbeing of everyone, our teams will be following a specific process to minimise handling. If you're using a reusable cup you'll receive 25p off the cost of your hot drink.
There are places to picnic near the Mansion with a few benches for seating. The Bee lawn, Walled Garden and Field of Play also have a limited number of benches.
The Field of Play, located at the top of the Mile Walk, has re-opened as part of a pre-booked visit to Attingham, and much of the play equipment can now be enjoyed.
To keep our property teams and visitors safe, we are following all government guidance across our properties, and this includes play parks. We have been able to reopen the majority of the natural play areas within the Field of Play as well as the swings, and the big tunnels on the new hill fort.
The food and drink kiosk in the Field of Play will be open (weather permitting) on weekends and school holidays from from Saturday 5 to Wednesday 23 December, and on Saturday 26 and Sunday 27 December, from 11am to 3pm.
The kiosk serves barista coffees. hot and cold drinks, sweet and savoury snacks and sausage rolls and pasties. We can only accept card payments, contactless whenever possible.
The Stables Shop and second-hand bookshop are open. We are unable to take donations of second-hand books during this time. Everything you buy supports the Trust's conservation work and helps us to stay open. Thank you.
The Mansion itself and Lord Berwick’s Tea Room at the Mansion currently remain closed.
Unfortunately we're not able to offer a buggy service at this time.
Trampers/Wheelchairs (subject to availability) can be hired by visitors with pre-booked tickets to visit Attingham by calling Visitor Reception between 10am - 4pm on 01743 708118 no later than 4pm the day before their visit. Trampers/Wheelchairs can be loaned for one of two three-hour sessions on the day of a visit from 9am – 12pm and from 1pm – 4pm.
Trampers/wheelchairs will be sanitized by our reception team before and after their return from loan. The timings for loans above take into account time for our team to be able to do this safely. We kindly ask visitors to offer a donation of £5 for help with running costs of the trampers. This can be done by texting the keyword TRUST to: 70515 to donate £5.
Benches are located around the site for visitors to rest as they walk.
Dogs remain on leads across the majority of the site at Attingham since reopening in June. We know that the overwhelming majority of our dog walkers are responsible, however we do have incidents regarding dogs - injuries to visitors, dogs getting stuck in the river, or dogs attacking each other, keeping dogs on leads in the majority of the parkland reduces the risks of these and enables social distancing to be maintained..
Over the winter we’re trialling an off-lead area for use by visitors walking their dogs at Attingham – this will be the fenced paddock in the middle of the Mile Walk.
While social distancing guidance remains in place and by kind permission of the tenant farmer we have been able to open the paddock in the middle of the Mile Walk as an off-lead area during the winter, and ask that:
- Social distancing is maintained at all times.
- Dogs must remain in sight and under control in this area (e.g responding to voice commands).
- Dog poo must be picked up and disposed of in the dog waste bins around the grounds.
- Dogs must remain on leads in all other areas of the grounds.
Assistance dogs only inside buildings. Please use the dog bins for dog waste and the Stables Courtyard bins for normal waste if you cannot take it home with you.
Exploring the Pleasure Grounds and Walled Garden
Our grounds are looking festive as Christmas approaches, but they may not be quite as you’re used to seeing them. We had a limited number of gardeners for many weeks during the spring and early summer, while everyone stayed home and stayed safe.
We have a small team in now, but nowhere near what we’re used to, so the gardens aren’t perhaps as well-groomed as you might be expecting. There are some weeds and rough edges; please bear with us as we do what we can as soon as we can, and instead enjoy all the many other pleasures that the grounds and Park have to offer.
Please don't bring any BBQs or light any fires during your visit.
Bikes at Attingham
We’re sorry but standard bicycles are not permitted in the Park regardless of the cyclist's age, to keep the Park a safe environment for budding cyclists. We welcome under 5s on trikes, starter bikes with stabilisers, or balance bikes (no pedals), and under 11s on push/kick scooters.
All visitors must book a ticket in advance, including members (you can now book to visit Attingham up to 1 hour before your planned visit). Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.
Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
- You’ll need to choose a 30-minute arrival time for the day you want to visit.
- The timeslot is for your arrival time only.
- Tickets are for your use only and are not available for resale.
- We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
- Please bring your tickets with you - either printed off or on a mobile device to show our team on arrival.
Every Friday we'll release new bookings for visits the following week (Monday-Sunday). You can book on the day up to an hour before you visit if there are tickets available.