Visiting Erddig: what you need to know

Wildflowers growing in Erddig's car park

We're looking forward to welcoming you back. The parkland, garden, Wolf's Den, restaurant, shop and toilets are now open for local residents. To ensure the safety of our visitors, staff, volunteers and local communities, we've reduced the number of people we can welcome at one time so to avoid disappointment, we recommend you book your visit in advance. In this article you’ll find everything you need to know about what's open and what to expect from your visit.

Important information 

In line with Welsh Government legislation and the ‘fire break’ lockdown, all our places in Wales will be temporarily closed from 24 October to 9 November to restrict the spread of coronavirus. We urge people to follow government legislation, stay at home and not to travel. We look forward to welcoming you back when we’re able to.

Local lockdown

In line with Welsh Government guidance and the local lockdown in Wrexham, Erddig will be open for local residents only from 2 October. If you live outside of the local authority area, please do not visit us at this time.

Under the new local restrictions, people should not travel in or out of Wrexham other than for the permitted reasons, such as travel for work or education.

We look forward to welcoming you back when we’re able to.

The safety of our staff, volunteers, visitors and local communities is our priority and we will continue to monitor the situation and government advice.

Arrival and parking

  • Please park in the main car park and follow signs to the Ticket Office where your booking details will be confirmed. Please have your booking confirmation ready to show our staff (either on your phone or a printed copy) and if you’re a member or volunteer, you’ll also need to show your membership or volunteer card.
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  • Please note: we currently have no overflow parking so whilst we will ensure there is parking for pre booked tickets, we cannot guarantee parking for those visiting the estate only. However we do have parking at Felin Puleston and Sontley Road Car Parks for anyone wishing to walk on the estate.
  • We have designated blue badge holder parking close to Visitor Reception. Please ask a member of staff on arrival.
  • Campervans that are used for transport are welcome but are not permitted to stay overnight. At this time we’re unable to welcome caravans and coaches.
  • There is no limit to the amount of time you can spend at Erddig during your visit.   

Staying safe

The safety of our staff, volunteers and visitors is our priority. To ensure that social distance is maintained have set up new one-way routes round the garden and parkland. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site. 

In line with government guidance, you're required to wear a face covering in most enclosed spaces from Monday 14 September. Please bring one with you.

To help keep everyone safe, please follow social distancing and government guidance when you visit. If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit. 

What's open?

  • The parkland and estate is open and free to access with a number of walks to enjoy.
  • The garden and Wolf's Den are open for ticket holders only.
  • The restaurant and Parlour in the Midden Yard are open for light refreshments for ticket holders only.
  • The shop is open 11am - 4pm for ticket holders only.
  • Toilets are available in the Midden Yard for ticket holders only. 
  • The house, stables and outbuildings remain closed.
  • We are working hard to get more spaces open as soon as it's safe to do so.

Bringing a dog?

  • Dogs are welcome in the Midden Yard, car park, and on the estate but they must be kept on a lead.
  • We welcome registered assistance dogs only in the garden and Stable Yard.
  • There's an off lead zone for dogs around Felin Puleston – please follow the signs.

Accessibility

  • Garden routes are gravel paths with wheelchair / pushchair friendly options.
  • There are some one way points which you may need to go against the flow for easy access - check with staff on arrival and they will be able to ensure assistance is provided.
  • If you have any concerns during your visit please just ask a member of staff.

Exploring the garden

The garden is looking lovely, but it won’t be quite as you’re used to seeing it. We’ve had almost no gardeners in the property for many weeks, while everyone stayed home and stayed safe.

We have a small team in now, but nowhere near what we’re used to, so the garden isn't perhaps as well-groomed as you might be expecting. There are some weeds and rough edges; please bear with us as we do what we can as soon as we can, and instead enjoy all the many other pleasures that our garden has to offer.

Book your tickets

How to book

In line with Welsh Government guidance and the local lockdown in Wrexham, Erddig will be open for local residents only from 2 October. If you live outside of the local authority area, please do not visit us at this time.

To avoid disappointment we recommend you book your tickets in advance.

Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.

Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.

  • You’ll need to choose a 30-minute arrival time for the day you want to visit.
  • The timeslot is for your arrival time only 
  • Tickets are for your use only and are not available for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.

Every Friday we'll release new bookings for visits the following week. You can book up to 18 hours before a timeslot. 

Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.

Help support key workers

To say thank you to our nation's key workers and all they have done for us, we're encouraging visitors to keep the first and last slots of each day free for key workers to use. While we are unable to 'reserve' these slots exclusively for key workers, we hope you will join us in thanking them by leaving these times free. If you or someone in your group are a key worker, please take the opportunity to book these early and late timeslots.
 

Upcoming events

Timed entry to Erddig (19 Oct - 23 Oct)

Thu 22 Oct 2020
10:00-10:30
Under Welsh Government guidance Erddig is subject to local restrictions. Please only book if you live within the Wrexham area.