Visiting Lyme: What you need to know
Indoor and outdoor spaces at Lyme are now open. We’ve introduced advanced booking to keep everyone safe and maintain social distancing. Here's all the information you need to help you plan your day.
How to book
The safety of our staff, volunteers and visitors from the local community remains our priority and we urge you to book your visits in advance. Every Friday we release new bookings for visits the following week.
- Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.
- Please book one ticket per person, except for children aged 5 or under as they don't need a ticket.
- You'll need to choose a 30-minute arrival time for the day you want to visit.
- The timeslot is for your arrival time only
- Bookings are for your use only and are not available for resale
- We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
Changing your booking
If your plans change and you can’t make your timeslot, you can easily change or cancel your booking. We really appreciate you doing this as soon as possible so the tickets can be made available for other visitors.
If you’re a member, the option to cancel or change your booking can be found in your confirmation email by selecting ‘view and manage your order online' underneath your order summary.
For non-members, please ring us on 0344 249 1895 to discuss changing your booking.
We're looking forward to welcoming you to Lyme. Please book your tickets online before you visit. Members can book for free, while non-members will need to pay when booking. Please pre-book to guarantee admission, and please follow the government guidelines around travel.
When you arrive at Lyme you will be greeted by a member of staff at the admissions hut, please have your tickets and membership card to hand. Please arrive within your 30 minute timeslot. The garden is open until 4.00pm with the last entry at 3.30pm. You are welcome to explore the parkland until 4.30pm when the gates will be locked.
To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site.
You’ll find sinks for hand washing in the toilets in the Timber Yard and garden and will find hand sanitiser in our food and beverage outlets. In line with government guidance you're required to wear a face covering in most enclosed spaces, please bring one with you.
If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.
Car park: 9.00am – 4.30pm (car park gates lock at 4.30pm)
Park: 9.00am – 4.30pm (pedestrian gates lock at 4.30pm)
Gardens: 10.30am – 4pm, last entry 3.30pm, dogs on short leads welcome.
House: (from Monday 17 May) 11am - 4pm, last entry 3.30pm, please note: the house is closed on Wednesdays.
Crow Wood Playscape: We’re sorry but Crow Wood remains closed while we plan extensive maintenance work which is required before it can re-open.
Toilets: 9.30am – 4.30pm, located in the Timber Yard and in the Garden.
Eating and shopping
Refreshment Kiosk: 10am – 4pm, takeaway only, light snacks, hot and cold drinks.
Timber Yard Café: 10am - 4pm, hot and cold food and drinks.
Servant’s Hall Café: Friday - Tuesday, 11am- 3pm, closed on Wednesdays, takeaway only, light snacks, hot and cold drinks.
Timber Yard Shop: 11am - 3.30pm
Hall Shop: 11am - 4pm
Accessible parking available.
Step free pathway leads up to the north front of the house from the car park.
Toilets: Toilets (plus one accessible) open in the Timber Yard and Garden, these will close at times for cleaning.
Mini bus and shuttle buggy: We’re sorry but these services are not currently operating.
Wheelchairs: We have a small number of manual wheelchairs available to book, please call 01663 762023
Baby-changing facilities are located in the Timber Yard area.
Please take litter home with you.
Between 12 April and 31 July when visiting Lyme dogs should be kept on a short lead at all times in all areas of the estate. By doing this you’re helping the young wildlife of Lyme thrive and are giving them the best chance of reaching adulthood.
There is no WiFi on site and phone signal is limited.
BBQs and open fires created by visitors are not permitted at Lyme