Visiting Plas Newydd: what you need to know
To ensure the safety of our visitors, staff, volunteers and local communities, we've reduced the number of people we can welcome at one time and you’ll need to book your visit in advance. In this article you’ll find everything you need to know about what's open and what to expect from your visit.
We're looking forward to welcoming you back. If you've got a ticket booked for a visit to Plas Newydd, read this article to find everything you need to know about what's open and what to expect from your visit. We've made some changes to our usual offer, to help keep everyone safe.
Arrival and parking
- If you are arriving at Plas Newydd by car, please have your ticket ready to show our staff either on your phone or a printed copy. If you’re a member, you’ll also need to show your membership card. You'll be asked to show these through your vehicle window before parking.
- If you are arriving via bicycle, public transport or on foot please make your way to the car park check in area where your details will be checked by the team who will adhere to social distancing.
- In order to maintain social distancing, please arrive within your timeslot.
- As we only have a small car park please respect social distancing when parking whilst maximising as many car park spaces as possible. Our team will not be able to help you find a parking space. We have designated blue badge holder parking close to the entrance.
- Campervans that are used for transport are welcome but are not permitted to stay overnight. At this time we’re unable to welcome caravans and coaches.
- There is no limit to the amount of time you can spend at Plas Newydd during your visit.
To help keep everyone safe, please follow social distancing and government guidance when you visit. If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.
In line with government guidance, you're required to wear a face covering in most enclosed spaces from Monday 14 September. Please bring one with you.
The garden, car park, Old Dairy cafe, shop and toilets are now open during weekends only.
The house, Sun Room kiosk, Frisbee™ golf, treehouse, bird hides and wooden cabin on the walk way to the house remain closed until further notice.
Eat in or take away
The Old Dairy is open during weekends from 11am to 3pm, with indoor and outdoor seating serving hot and cold food including jacket potatoes, soups, salads and more.
We've introduced new safety measures including screens at our tills and waymarked routes. We'll also only be accepting card payment. We look forward to welcoming you back and know you'll support us to make this a safe experience for everyone. Picnics are also welcome.
The shop is open every weekend from 11am to 3pm. For the safety of staff and visitors we've introduced social distancing measures and changes to payment, which will be via card only. It is through your purchases that we are able to continue looking after Plas Newydd for everyone, for ever.
Bringing a dog?
Dogs are welcome in all outdoor areas with the exception of the Italianate Terrace, We do ask that you keep your four-legged friend on a lead at all times, including woodland areas and also the car park.
There are lots of hard standing paths through the garden but we are on a hilly site so there are some steep inclines. Please look out for the accessible route sign to avoid steps when making your way to the views of the Menai Strait and Snowdonia. We have seating throughout the garden for you to rest along the way. Please check with staff on arrival if you have any concerns.
We are sorry but we are unable to offer our outdoor wheelchair or a buggy service at this time.
Exploring the garden
The garden around the house is looking lovely, but it won’t be quite as you’re used to seeing it. We’ve had almost no gardeners in the property for many weeks, while everyone stayed home and stayed safe.
We have a small team in now, but nowhere near what we’re used to, so the garden isn't perhaps as well-groomed as you might be expecting. There are some weeds and rough edges; please bear with us as we do what we can as soon as we can, and instead enjoy all the many other pleasures that our garden has to offer.
How to book
We've introduced advance booking to keep everyone safe and maintain social distancing. To avoid disappointment please book in advance, especially at busier times. However, where space is available, pre-booking may not always be necessary.
Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.
Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
- You’ll need to choose a 30-minute arrival time for the day you want to visit.
- The timeslot is for your arrival time only
- Tickets are for your use only and are not available for resale
- We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.
- Every Friday we'll release new bookings for visits the following week. You'll need to book your tickets by 3pm on the day before your visit.
Due to limited spaces, we’re asking that you only book once a week to allow others a chance to visit.
Help support key workers
To say thank you to our nation's key workers and all they have done for us, we're encouraging visitors to keep the first and last slots of each day free for key workers to use. While we are unable to 'reserve' these slots exclusively for key workers, we hope you will join us in thanking them by leaving these times free. If you or someone in your group are a key worker, please take the opportunity to book these early and late timeslots.