What to expect when visiting Bodnant Garden
Welcome back to Bodnant Garden. We've missed you, and this spring 2021 the garden is bursting with blossom just waiting to be enjoyed. Please take a moment to read our guide to making the most of your visit, safely.
Booking: Always follow the government guidance about travel before booking. Visits must be pre-booked via our website, at least one day in advance. You cannot book for a same day visit and we cannot accept walk-ins at the current time. Our central booking system opens each Friday allowing you to book for the following week. When it comes to the day of your visit, if you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.
Spring is a beautiful (and popular) time to visit Bodnant Garden and we expect to be busy, especially at weekends and bank holidays. If you prefer to avoid crowds why not book a slot on a week day, or earlier or later in the day?
Before you visit: Check out all the information here on our website and download a property map so you’re armed with all you need to know in advance of your visit.
Parking and when you arrive: Have your ticket ready (either a print or digital copy) to show to our Welcome Team through your car window (avoid that instinct to wind your window down!) Members will also need to show their membership card. Try and arrive within your time slot; late entries will be at the discretion of the property team.
Follow the signposts through our Visitor Centre into the garden. Your booking entitles you to stay all day so once inside, you can now relax and enjoy your visit.
Staying safe: To help keep everyone stay safe, please follow government guidance on social distancing and hand sanitising when you visit. And look out for signs while you’re here which will explain any changes to how you can access different parts of the site.
Accessibility: Manual wheelchairs are available from the veranda of the Pavilion tearoom near the car park. These are free to loan but can’t be pre-booked. Mobility scooters are permitted in the garden but please ensure your battery is fully charged.
Your walk route: The majority of paths in the garden remain open as normal. In order to facilitate social distancing some narrow paths have been closed or are one way.
Dogs: In 2021 dogs are welcome every day at Bodnant Garden. Please use short leads and follow our Canine Code – you can find more about this on our Dogs Welcome page.
Toilets: All of our toilets are open – you’ll find these in the car park, in the garden centre and in The Dell, but bear in mind that to allow for social distancing you may need to wait.
Food and drink: You can buy light meals and drinks to take away from our kiosks. While we can’t offer indoor or outdoor seating at the current time, you’ll find benches around the garden.
Shopping: Our National Trust gift shop has closed but our neighbours Bodnant Garden Centre are open and sell a range of Bodnant grown plants, and gifts.
Re-opening is an exciting time for all of us and our staff and volunteers are as delighted as you to be back. Please bear in mind that our team are adjusting to new times too:
• Things may feel a bit different: We’re not able to get up close and personal with you in the way we’re all used to but if you do need assistance while you are in the garden our staff and volunteers are happy to help. Please always follow the social distancing guidance.
• Things may look a bit different: Our team are working hard to catch up with a year’s worth of work in the garden! You may spot a few extra weeds, or notice a little more noise and activity, but thanks for your support, and your patience. Welcome back to Bodnant Garden.
Changing your booking
If your plans change and you can’t make your timeslot, you can easily change or cancel your booking. We really appreciate you doing this as soon as possible so the tickets can be made available for other visitors.
If you’re a member, the option to cancel or change your booking can be found in your confirmation email by selecting ‘view and manage your order online' underneath your order summary.
For non-members, please ring us on 0344 249 1895 to discuss changing your booking.