Visiting Dunham Massey: What you need to know

Visitors walking in the Winter Garden at Dunham Massey, Cheshire

In line with government guidance, outdoor spaces only at Dunham Massey are open for local visitors to access for walks and fresh air. You will need to book your visit in advance. You will be turned away if you arrive without a booking.

In this article you will find information on:

Planning your visit

Please book your tickets in advance to avoid disappointment.

Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance when booking.

How to book:

  • Please book one ticket per person, except for children aged 5 or under as they don’t need a ticket.
  • You’ll need to choose a 30-minute arrival time for the day you want to visit.
  • The timeslot is for your arrival time only 
  • Tickets are for your use only and are not available for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.

Every Friday we'll release new bookings for visits the following week. You can book up to 3pm the day before you visit.

Parking and arrival

When you arrive, you’ll be greeted by a member of staff. Please have your tickets and membership card to hand. Please arrive within your 30-minute timeslot. You can go into the gardens at any time before 4.15pm, and you’re welcome to explore Dunham Massey until the car park gates are locked at 5.15pm.

To download a map of Dunham Massey, with walking routes and interactive activities for all the family, click here.

Staying safe

To help keep everyone safe, please follow social distancing and government guidance when you visit. And look out for signs while you’re here which will explain any changes to how you can access different parts of the site.

We have introduced a new one-way visitor route through the visitor centre, moat path and gardens. Please follow the new signage and system. If you do not wish to go inside the visitor centre, head to the left of the entrance and enter through the side gate.

You’ll find sinks for hand washing in the toilets at the Visitor Centre and Stables Courtyard, and will find hand sanitiser in our takeaway food and beverage outlets and entrance and exit to the Visitor Centre. In line with government guidance, you're required to wear a face covering in most enclosed spaces. Please bring one with you.

If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.

What's open?

Car park: 9.30am – 5pm (car park gates lock at 5.15pm).

Deer park: 9.30am – 5pm. Dogs on short leads welcome, no picnics please, don’t feed the deer.

Gardens: 10am – 5pm (last entry 4.15pm). Dogs on short leads welcome from 12 noon daily.

North park: 9.30am – 5pm. Dogs off leads welcome. (Picnic area currently closed).

House: we’re sorry but the house remains closed.

Mill: we’re sorry but the mill remains closed.

Toilets: 9.30am – 5pm. Located at the Stables block and Visitor Centre. Accessible toilets and baby changing available.

Eating and shopping

Stamford café: 9.30am – 5pm. Takeaway only. Light snacks, hot and cold drinks.

Parlour: 10am – 5pm. Takeaway only. Hot and cold drinks. Dogs welcome.

Stonebaked pizza: currently closed.

Stables restaurant: We’re sorry but the Stables Restaurant is currently closed in line with the latest government guidelines.

Shop: we're sorry but the shop is closed.

Accessibility

Blue badge parking available.

Flat paths and benches available in the gardens.

Toilets: one accessible toilet open at the Stables block, and three open at the Visitor Centre.

Powered mobility scooter (PMV) and wheelchair hire: please book your PMV or wheelchair in advance by calling us on 0161 941 1025.

Shuttle buggy: we're sorry this service is not currently operating.

Things to do

Download a map of Dunham Massey with walking routes and interactive activities for all the family by clicking here.

Other things to note:

  • Please take your litter home with you.
  • Dogs are welcome on short leads in the gardens and deer park, and can run off lead in the north park.
  • Please do not feed or approach the deer to help keep our staff, volunteers and visitors safe, and keep our deer herd healthy.
  • There will be no first aid cover from staff during your visit. If you require assistance, please let a member of staff know so they can coordinate an emergency response.
  • No barbeques, fires or braziers permitted on site.
  • Under 5s only on bikes inside the park. If cycling here, you may want to take advantage of some of the cycling routes that are available locally, such as the Trans Pennine Trail, which is under a mile away from the park.
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Upcoming events

Timed entry to Dunham Massey (8 Mar - 14 Mar)

Mon 08 Mar 2021
09:30-16:00
Book your timed entry to visit Dunham Massey.