House tickets FAQs
Entry to the house is by timed ticket and we've pulled together some of the most frequently asked questions about how they work. Tickets to visit the house at Kingston Lacy are very popular. Both members and non-members must have a timed entry house ticket to enter the house. Please pre-book your tickets at least 24 hours before the day you wish to visit. Entry to the house is in desginated time slots. You can access anytime within your designated time.
How do I book house timed entry tickets?
We strongly recommend booking your house timed entry tickets ahead of your visit to Kingston Lacy so as to avoid any disappointment. To book your tickets please follow one of the options below:
- Online via the What's On page
- Via telephone to 0344 249 1895
Tickets can be pre-booked up to a day before your visit. Any remaining tickets will be available on the day, issued on a first come first served basis.
Do I have to book my timed entry ticket in advance?
Yes, we encourage you to book your timed entry ticket in advance on our What's On page before you visit or by phone on 0344 249 1895. There are lots of times available during the house opening hours. You can plan your day around your visit to the house, for example maybe a leisurely stroll around the grounds before or plan so you come out just in time for lunch in the café. A limited number of timed entry tickets may be available on the day, available to book from the main house entrance hall (after 11am), on a first come first served basis.
How much does it cost?
The timed entry ticket is free; it’s included in the normal admission price or member admission.
Why have timed entry tickets been introduced?
Some rooms are small and packed full of treasures, and we’d like you to explore them without feeling crowded. Timed entry tickets help us make your visit more enjoyable, giving you the time and leisure to discover the fascinating manor and its collection in a more relaxed environment.
What's happening in January and February 2018?
Take part in a guided tour around the State and Ground Floor rooms of this lavish family home. Discover more about the extensive art collection and get an exclusive glimpse of the conservation work that goes on in the winter months when the house is normally closed to the public. Tours start every 30 minutes and last approximately one hour. Please be aware that during this period many objects of the collection are covered to help protect them from dust and light damage. Your timed entry ticket will relate to the the time of the tour you will be joining.
Where can I leave my things when I visit the house?
To make your visit as relaxed and easy as possible we have designated a space for you to leave bags, loose items and pushchairs. You can find the storage near the shop but also detailed on your welcome map. There will are lockers and space for pushchairs.
Do I need a timed entry ticket for the garden and parkland?
Not at all. At any time during your visit you can explore the garden and parkland and of course there is our shop and the cafe to enjoy from 10am.
Do you ever run out?
We encourage you to book your timed entry ticket in advance in case we run out. Limited slots may be available on the day but please be aware you may not always be able to get in as soon as you arrive but later that day. These can be booked from the main house entrance hall after 11am on the day of your visit, these are issued on a first come first served basis. We would strongly recommend that you call 0344 249 1895 to book tickets, at least 24 hours ahead of your visit.
What if some rooms are closed that day?
We are able to open the rooms of the house thanks to our team of fantastic volunteers. Sometimes we do have to close rooms for conservation reasons so please check the website on the day of your visit if you want to check for any room closures. Timed entry tickets are free so you can book them again for another day.
When will the house be fully open?
The house reopens fully from 1 March - 28 October 2018. During this period the Second Floor (containing the South East and White Bedrooms) and the Attic (containing the Bedroom Corridor and Tented Bedrooms) will be open in addition to the Ground and State Floors.