House tickets FAQs
Entry to the house is by timed ticket and we've pulled together some of the most frequently asked questions about how they work.
Tickets to visit the house at Kingston Lacy are very popular. Both members and non-members must have a timed entry house ticket to enter the house. Most of these tickets are handed out on the day from Visitor Reception but some can also be pre-booked up to 24 hours in advance through our website. Entry to the house is in designated time slots. You can access anytime within your designated time.
How do I book house timed entry tickets?
We recommend booking your house timed entry tickets ahead of your visit to Kingston Lacy so as to avoid any disappointment. To book your tickets please follow one of the options below:
- Online via the What's On page
- Via telephone to 0344 249 1895
Tickets can be pre-booked up to a day before your visit.
If you haven't managed to pre-book, do not worry, all the remaining tickets for the house will be available on the day, issued on a first come first served basis from Visitor Reception.
Do I have to book my timed entry ticket in advance?
To guarantee a timed ticket for the house, we encourage you to book your timed entry ticket in advance on our What's On page before you visit or by phone on 0344 249 1895. You can plan your day around your visit to the house, for example maybe a leisurely stroll around the grounds before or plan so you come out just in time for lunch in the café. If you haven't managed to pre-book, do not worry, all the remaining tickets for the house will be available on the day, issued on a first come first served basis from Visitor Reception.
How much does it cost?
The timed entry ticket is free; it’s included in the normal admission price or member admission.
Why have timed entry tickets been introduced?
Some rooms are small and packed full of treasures, and we’d like you to explore them without feeling crowded. Timed entry tickets help us make your visit more enjoyable, giving you the time and leisure to discover the fascinating manor and its collection in a more relaxed environment.
Where can I leave my things when I visit the house?
To make your visit as relaxed and easy as possible we have designated a space for you to leave bags, loose items and pushchairs. You can find the storage near the shop but also detailed on your welcome map. There will are lockers and space for pushchairs.
Do I need a timed entry ticket for the garden and parkland?
Not at all. At any time during your visit you can explore the garden and parkland and of course there is our shop and the cafe to enjoy from 10am.
Do you ever run out?
We encourage you to book your timed entry ticket in advance in case we run out. Some slots are available on the day from Visitor Reception but these are allocated on a first come first serve basis and so can run out on busy days.