Visiting Croome: What you need to know

Child on her fathers shoulders

The Parkland, Canteen and Shop are open at Croome. We've introduced advance booking to keep everyone safe and maintain social distancing. We advise you to book your visit advance especially at busier times such as weekends and bank holidays. If you do not book we cannot guarantee admission. Check What’s On for the latest information and to book. In this article you’ll find everything you need to know about what's open and what to expect from your visit. Please remember that dogs must be on a lead at all times and stick to the designated dog areas.

Staying safe:

  • To help keep everyone safe, please follow social distancing and government guidance when you visit. Look out for signs while you’re here which will explain any changes to how you can access different parts of the site. 
  • We have a one-way system in place along our visitor route which will be explained upon arrival if it is your first visit in a while, the map on our Welcome Board and arrows in the parkland will also show you which way to go.
  • You’ll find sinks for hand washing in the available toilets. You will find hand sanitiser at the toilets and the Canteen. 
  • If you’re showing any of the symptoms of coronavirus, or if you've been in contact with anyone that has the virus in the last 14 days, please don’t visit.

Parking and arrival:

  • On arrival, please have your tickets, membership card and booking reference close to hand as you arrive in the main visitor car park.
  • A member of staff will greet you as you drive into our car park and will be ready to check you in using your booking reference and membership card and will then direct you to a parking space.
  • Please arrive within your half-hour timeslot, to help maintain social distancing. If you’re more than 10 minutes late for your arrival slot then entry will be at the discretion of the property team.
  • There are designated blue badge spaces available close by the Visitor Centre in the car park. 
  • We ask our visitors to stay at Croome for the recommended 2 hours to allow for safe social distancing within the parkland.
  • The car park gates will be locked at 5.30pm
  • Campervans that are used for transport are welcome for pre-booked visitors, but are not permitted to stay overnight. At this time we’re unable to welcome caravans and coaches.


Facilities:

  • Our Parkland, Canteen, Shop and Outdoor Toilets are open
  • The Court, RAF museum and play park remain closed at the moment.
Pick up your takeaway drink and snacks
Person holding tray with six recyclable paper cups
Pick up your takeaway drink and snacks

Eating and drinking: 

  • The Canteen will be open from 10am-5pm. 
  • A queuing system will be in place, with a one in one out policy in place. 
  • A limited menu will be on offer, consisting of hot & cold drinks and a small selection of light snacks.
  • In line with government guidance, our indoor seating areas remain closed. 
  • Our outdoor seating and parkland benches are now available.
  • Card payment prefered
Spring colour for your garden
Croome spring bulbs 2019
Spring colour for your garden

Shopping: 

  • The Shop will be open from 10am-5pm. 
  • We have created a separate entrance and exit with a one-way system, so that it’s easier to keep a safe distance from other customers.
  • Card payment prefered 
  • To read more about our shop click here

It is through your purchases that we are able to continue looking after Croome for everyone, for ever

Accessibility:

  • Designated blue badge parking in the main car park
  • Unfortunately, we're not able to offer a buggy service at this time.
  • The Tramper/wheelchairs (subject to availability) can be hired by visitors with pre-booked tickets to visit Croome by emailing Croome@nationaltrust.org.uk or calling the office on 01905 371006 no later than 3 pm the day before the visit.
  • There are two slots that can be booked each day either 10am-1pm or 1:30pm -4.30pm
  • The PMV/wheelchairs will be sanitised by our reception team before and after their return from loan.
  • Benches are located around the site for visitors to rest as they walk.
Dogs at the hearing dog event
Croome hearing dog walk 1
Dogs at the hearing dog event

Visiting with your dog:

  • Dogs on leads are welcome in the parkland. Assistance dogs are welcome throughout the property.
  • Please use the dog bins for dog waste and the Visitor Centre bins for normal waste if you cannot take it home with you.
  • For more information on visiting with your dog click here 

 

How to book

The safety of our staff, volunteers and visitors from the local community remains our priority and we urge you to book your visits in advance. Every Friday we release new bookings for visits the following week.

  • Entry and parking is free for members, but please bring your membership card with you. Non-members will need to pay in advance.
  • Please book one ticket per person, except for children aged 5 or under as they don't need a ticket.
  • You'll need to choose a 30-minute arrival time for the day you want to visit.
  • The timeslot is for your arrival time only
  • Bookings are for your use only and are not available for resale
  • We'll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email.

Upcoming events

Timed entry to Croome (10 May - 16 May)

Sat 15 May 2021
10:00-16:30
Book your timed entry to visit Croome.

Timed entry to Croome (17 May - 23 May)

Mon 17 May 2021
10:00-16:30
Book your timed entry to visit Croome.