Access at Chartwell

A room steward talking to a disabled visitor in the garden at Chartwell, Kent

Chartwell is located on a hillside, meaning some visitors may have difficulty navigating certain areas. We've listed a few important points below in relation to access at Chartwell to help you plan your visit.

A full access statement can be downloaded from our website under the facilities and access section.


  • The car park is 250 metres from the house with access via a sloping path and 24 shallow steps. Those visitors unable to negotiate steps should use the mobility bus, which has a tailgate lift, to visit the house.
  • Please note that the mobility bus is run by volunteers and although we try to provide this service everyday there may be days when it’s not running. Visitors arriving by car or minibus can organise a drive and drop to the front of the house in their own vehicles should the minibus not be running. Coaches are unable to drive and drop to the house due to the size of the entrance gates.
  • For fire-safety reasons it’s necessary to restrict the number of wheelchairs in the house. We welcome two manual wheelchairs in the house at once; one upstairs and one downstairs (access to top floor is by stairs only).
  • There is wheelchair access only to the sitting room, drawing room, hall and library on the ground floor of the house. A virtual tour is available in the sitting room for wheelchair users.
  • As a busy property, we recommend avoiding visiting on a Sunday. We're quitest Monday-Friday during school term time.
The house at Chartwell in spring
The house at Chartwell, a National Trust property in Kent
The house at Chartwell in spring


  • Due to the hillside nature of the property the garden doesn’t lend itself easily to wheelchair users.
  • There is a wheelchair accessible route from the front entrance of the house to a viewpoint overlooking the kitchen garden and the golden rose avenue.


  • The studio has an accessible entrance. The route to the studio is step free but wheelchair users should be prepared to go across a glassy slope or down a steep slope to reach it. 

Shop and Café

  • The shop and café are accessible from the  upper level of the car park where there are additional designated parking bays, or from the ramped area to the left-hand side of the shop area.
  • There is a lift from the ground floor of the restaurant to the Mulberry Room (used for catering functions and overflow seating) and an accessible toilet.