Visiting Chartwell: What to expect

A summer view across Chartwell house and beyond from Mariners Hill

The house and studio are now open and we're looking forward to welcoming you back. In this article you’ll find everything you need to know and what to expect from your visit.

Chartwell is open seven days a week and we no longer have a booking system in place for visits. You will not be able to book tickets for either the house or gardens in advance.

You will still need a house ticket to enter the house. These are limited and entry into the house cannot be guaranteed. 

House and studio

The house is open from 11am to 5pm, last entry is 3.50pm. The studio is open from 11am to 4pm.

House tickets go on sale at 10am from the Visitor Centre. We recommend arriving early to give the best opportunity to secure your house tickets and please be prepared to queue. We ask everyone to please be kind as we all find our way back to normality.

A house ticket is still needed to visit the house. You cannot book a house ticket in advance. These are sold on the day, on a first come first served basis from the Visitor Centre and you may find you have to wait to enter the house.

House tickets are free for National Trust members. For non-members, house and garden entry is £20 per adult and £10 per child (family tickets also available).

Over the school summer holidays we normally receive our largest amount of visitors for the year. We frequently sell out of house tickets, even on weekdays. A house ticket is the only way of entering the house on your visit.

If you would like to visit us over the holidays, then we would certainly suggest visiting on weekdays, excluding Bank Holidays, for a quieter day.

Winter closure

From Monday 1 November, the house at Chartwell will close for conservation until Monday 28 February 2022, apart from three Christmas weekends in December. This happens every year and is a vital part of how we look after this special place for future years. 

The gardens, shop and café are open as normal.

Our indoor exhibtion, Churchill in 50 Objects, remains open throughout the year (apart from Christmas Eve and Christmas Day).

The studio is also open until Jan 1 2022 when it will also close for conservation work until Saturday 5 February. 

The garden & woodland

The garden is open daily from 10am to 5pm. The car park gates close at 5pm.

You no longer need to book to visit the gardens.

Entry is free for National Trust members. For non-members, we have a discounted price for just garden entry which is £14 per adult and £7 per child (family tickets also available). These tickets include access to all outdoor areas and the studio, but not the house.

Carpark

In very busy periods, we may have to temporarily close our carpark here at Chartwell, although we always seek to reopen as soon as we can. Keep an eye on our social media and website for all updates.

A carpark ticket is needed to use our carpark. National Trust members will need to scan their membership cards on one of our carpark machines to get your free ticket. For non-members, carpark tickets are £4 per car. Carpark tickets can also be bought from the Visitor Centre, but you will need to head back to your car afterwards to display the ticket on your dashboard.

Bus route

We are delighted to say that the Sunday bus service to Chartwell has restarted, also running on Bank Holidays.

To help us reduce our impact on the environment, as well as easing pressure on our often busy carpark, the 246 bus from Bromley will be back up and running on Sundays and Bank Holiday Mondays throughout summer.

You can find all times and bus stop locations here: London Bus Routes

Spirit of Chartwell

If you're not able to visit us at the moment, here's a short film for you to enjoy all about Chartwell, its history and some of the features that can be seen here today.

Please note that this was filmed pre-covid.

Please read through our Frequently Asked Questions below, if you require further information please email us at chartwell@nationaltrust.org.uk.

We look forward to seeing you again soon.

Frequently asked questions (FAQs)

Do I still need to book to visit Chartwell in advance?

As of Monday 19 July 2021, we no longer have a booking system in place for visits. 

Can I book house tickets in advance?

No house tickets are available to be booked in advance. All house tickets are sold on the day from the Visitor Centre on a first come, first served basis. House tickets are limited and so entry unfortunately cannot be guaranteed for everyone.

Do I need to wear a face mask?

Face coverings are recommended in enclosed, crowded areas.

Can I bring a picnic?

Picnic blankets are welcome in the garden; but no chairs and tables please.

Is the café open?

Yes, our café is open and is serving hot and cold meals and drinks, sandwiches and light snacks. From 19 July, our café will revert to pre-covid seating layout. We will continue to maintain high standards of cleanliness and till and collection points will be screened.

Hand sanitiser will be available should visitors wish to use it. Thank you for making this a safe experience for everyone.

Do I need a ticket to walk on the estate?

You will need to buy a car park ticket on the day if you would like to walk on the estate. Car park tickets are £4 for non-members and free for members. This is not included within your normal admission. National Trust members will need to scan your membership cards in order to get your free parking. Alternatively, you can park at Hosey Common Car park and walk to Chartwell. To visit the gardens however, normal admission still applies.

Can I use the café and toilets if arriving on foot?

Yes, if you are walking in the area and would like to stop and pop into our café, you are more then welcome to do so. To visit the gardens however, normal admission still applies.

Can I make a booking by speaking to the property directly?

We are unable to make any bookings in advance.