Timed entry to the house at Chartwell
Churchill's home at Chartwell is bursting with history, but confined in space. To ensure our visitors get the best experience, and to help protect our historic collection, we provide entry to the house on a timed ticket basis with limited spaces on each slot.
About timed tickets
During our main season of 24 Feb - 28 Oct 2018 house timed tickets will run every 10 minutes throughout the day, from 11.30am Mon-Fri and from 11am on weekends. Last entry is at 3.50pm Mon-Fri and 16pm on weekends, with the house closing at 5pm.
Your timed ticket will be for a self-guided visit to the house, as opposed to a tour. We have plenty of volunteers in the house though who are happy to answer any questions as you go around.
Obtaining a house ticket
A majority of house tickets are available on the day on a first come first served basis and can be obtained from our visitor welcome centre which opens at 10am.
Only two timed slots can be booked in advance; these are the 12noon and 14.30pm time slots (14.30pm slot not available Bank Holidays and school holiday weekends).
House tickets may sell out during our busiest periods – typically weekends and school holidays. Visitors arriving after midday during these times are advised to book their ticket in advance to guarantee their entry.
On Bank Holidays and school holiday weekends the 14.30pm time slot won't be available to book in advance.
During these peak times the property becomes very busy and we may have to temporarily close the car park when we get full.
We recommend visiting on a quieter day. If you would still like to visit on a bank holiday then arriving before midday is advised to guarantee car park and house entry.
Start your day at the visitor welcome centre
Whichever way you decide to obtain a house ticket, please head to the visitor welcome centre on arrival.
Want to get a house ticket on arrival? Our visitor welcome team will offer you the next available time slot, subject to availability.
Booking a ticket in advance? E-tickets must be exchanged for house tickets at the visitor welcome centre before you go any further. We recommend arriving at least 30 minutes before the time stated on your e-ticket.
Please note bookings can't be made on the day of the visit. Tickets at this point will be available from the visitor centre on arrival on a first come first served basis.
Frequently asked questions
How far in advance should I book a ticket?
If you want to book in advance then please do so at least 24 hours before your visit date.
Tickets can't be booked online or by telephone on the day of the visit, though many tickets will be available to obtain on arrival from the visitor centre.
Can tickets be refunded or redated?
Due to the popularity of the property tickets can't be refunded, exchanged or moved to another date.
Does my house ticket include the gardens, studio and estate?
Your house ticket is inclusive of the gardens, studio and estate. It doesn't however cover the £3 car park charge for non-members.
Can I book a morning time slot in advance?
No, only two afternoon time slots can be booked in advance.
We recognise that many of our visitors are travelling long distances to see us. By booking an afternoon time slot they are able to guarantee their house visit and have adequate travelling time to reach us.
I'm a National Trust member - do I need a timed ticket?
Yes, members will need to either book a house ticket in advance for free or get a house ticket on arrival.
Please choose the 'NT member with proof of membership' option if booking your ticket online.
When should I arrive for my allocated house entry time?
If booked in advance, tickets need to be picked up from the visitor welcome team at least 30 minutes before your booked house entry time.
On our busier days, there may be a delay getting into our car park or visitor welcome centre so we advise arriving with plenty of time to spare.
If you do not arrive 30 minutes prior to your visit, your tickets may be allocated to other visitors and we cannot guarantee you another entry time.
Can I book in advance over the phone?
Our booking system is available via our website, alternatively you can call our Central Box Office on 0344 249 1895.
Please note tickets can't be booked over the phone on the day of the visit.
I'm a National Trust member, do I need to bring my card with me on my visit?
You will need to present your membership card to the visitor welcome team on the day of your visit along with your email confirmation if you've booked tickets in advance.
Is there a booking fee?
A booking fee applies for all tickets bought in advance and will be calculated as 5% of your purchase.